Operational Manager in Essex

Thera East has an exciting opportunity available for an Operational Manager to join an outstanding charity and senior management team. You will join us on a full-time, fixed term basis until January 2027. In return, you will receive a competitive rate of £40,336.27 per annum.

The Successful Candidate will be responsible for leading and managing Support Managers and the teams they oversee who are providing support to people with Learning disabilities. The role will involve working as part of the Senior management team, as part of a team of four Operational Managers, maintaining outstanding quality of support and being part of developing further opportunities to provide support for more people.

Due to this role being for 12 Months, you will not be required to be a Registered Manager with the Care Quality Commission. Thera East, part of the Thera Group of companies, is a registered charity which supports 172 people with a learning disability in their own home and in their local community across Essex and Suffolk, employing over 452 staff.

Experience and Personal Qualities required:

• Previous experience in providing supported living for people with a Learning Disability and complex needs in a management role.
• Knowledge of the CQC regulatory framework, ensuring compliance with the relevant Care Quality Commission Essential Standards.
• Enthusiastic with great communication skills and an eye for detail.
• Ability to adapt personal style to suit the situation and needs of others, using emotional intelligence to develop your teams.
• Build positive and reciprocal relationships that benefit Thera East and the people we support.
• Computer literate and competent in the use of Microsoft Office including Word, Excel, and Outlook.
• Able to record and report on data, keeping accurate and up to date records.
• Passionate about ensuring people with learning disabilities live a great life and are supported to have choice and control.
• Take personal responsibility for the quality and timeliness of work, manage time, prioritise work effectively, and remain focused when faced with competing demands.
• Flexible approach to working hours.
• Able to evaluate and manage the compliance of quality assurance systems including audits and reviews whilst taking pride in delivering high-quality customer service.

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including those that would otherwise be spent.