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- Tasks: Lead and manage teams supporting individuals with learning disabilities across Essex and Suffolk.
- Company: Join a passionate charity making a real difference in people's lives.
- Benefits: Flexible working, competitive salary, and the chance to develop your leadership skills.
- Why this job: Be part of a dedicated team improving the quality of life for those with learning disabilities.
- Qualifications: Experience in supported living management and knowledge of CQC standards required.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Homebased with frequent travel across Essex and Suffolk
Contract: 12 months fixed term until January 2027
Hours: Full Time
Reference: 085413
Additional Information: Driver with full UK driving licence - essential.
Thera East are recruiting for an Operational Manager. This is a rare and exciting opportunity to join an outstanding charity and senior management team. The Successful Candidate will be responsible for leading and managing Support Managers and the teams they oversee who are providing support to people with Learning disabilities. The role will involve working as part of the Senior management team, as part of a team of four Operational Managers, maintaining outstanding quality of support and being part of developing further opportunities to provide support for more people. Due to this role being for 12 Months, you will not be required to be a Registered Manager with the Care Quality Commission.
Thera East, part of the Thera Group of companies, is a registered charity which supports 172 people with a learning disability in their own home and in their local community across Essex and Suffolk, employing over 452 staff.
Experience and Personal Qualities
To be an Operational Manager you will need to have previous experience in providing supported living for people with a Learning Disability and complex needs in a management role, as well as knowledge of the CQC regulatory framework, ensuring yourself and the team complies with the relevant Care Quality Commission Essential Standards. You will need to be enthusiastic, have great communication skills and an eye for detail. Adapting personal style to suit the situation and needs of others, you will use emotional intelligence to develop your teams. You will build positive and reciprocal relationships that benefit Thera East and the people we support. You’ll need to be computer literate and competent in use of Microsoft Office including Word, Excel, and Outlook. Be able to record and report on data keeping accurate and up to date records. You must be passionate about ensuring people with learning disabilities live a great life and are supported to have choice and control.
Role and Responsibilities
You will take personal responsibility for the quality and timeliness of work, manage your time, prioritise work effectively, and remain focused when faced with competing demands with a flexible approach to working hours. You must also be able to evaluate and manage the compliance of quality assurance systems including audits and reviews whilst taking pride in delivering high-quality customer service.
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.
Equal Opportunity and Compliance
We are an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent.
Operations Manager in Colchester employer: Thera East
Contact Detail:
Thera East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector, especially those who work with learning disabilities. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Thera East and their values. Show us you’re passionate about supporting people with learning disabilities and how your experience aligns with our mission. We love candidates who resonate with our ethos!
✨Tip Number 3
Practice your communication skills! As an Operations Manager, you’ll need to demonstrate your ability to build relationships. Role-play common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Thera East.
We think you need these skills to ace Operations Manager in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in supported living and management, and don’t forget to mention your knowledge of the CQC regulatory framework. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting people with learning disabilities and how you can contribute to our mission at Thera East. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Communication Skills: As an Operations Manager, communication is key. In your application, demonstrate your ability to adapt your style to different situations. Whether it’s through examples in your CV or your cover letter, show us how you build positive relationships with your teams and the people we support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Thera East
✨Know Your Stuff
Make sure you brush up on your knowledge of the CQC regulatory framework and the essential standards. Being able to discuss these confidently will show that you're serious about compliance and quality in supported living.
✨Show Your Passion
Demonstrate your enthusiasm for supporting people with learning disabilities. Share personal stories or experiences that highlight your commitment to improving their lives, as this will resonate well with the charity's mission.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to adapt your style to different situations and showcase your emotional intelligence. This is key when discussing how you would lead and manage teams.
✨Be Data Savvy
Since you'll need to keep accurate records and report on data, be prepared to discuss your experience with Microsoft Office tools like Word, Excel, and Outlook. Highlight any specific examples where you've used these skills in a management role.
