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- Tasks: Engage with artists and photographers, providing print advice and resolving customer queries.
- Company: Join theprintspace, a leading fine art and photographic printing company in Shoreditch.
- Benefits: Enjoy competitive salary, career growth opportunities, and comprehensive training.
- Why this job: This role is your gateway into the creative industry, surrounded by passionate professionals.
- Qualifications: Ideal for recent graduates or creatives with customer-facing experience and a love for art.
- Other info: Work in a vibrant studio within London's thriving creative community.
The predicted salary is between 30000 - 42000 £ per year.
Customer Service Representative - Art & Photography Industry
Shoreditch, London | World Leaders in fine art & photographic printing
Passionate about art & photography? Looking for a way to break into the creative industry? This is your opportunity to join theprintspace, the world’s leading fine art & photographic printers. Working from our state of the art studio in Shoreditch, the heart of London’s thriving creative community, your role will involve day-to-day interactions with globally recognised artists and photographers, providing print production advice for their exhibition, portfolio and art sales projects.
Why This Role: Joining theprintspace as a Customer Service Representative is more than just a job—it’s a stepping stone into the creative industry. Whether you’re a recent graduate, freelance artist, or looking to re-enter the field, this role offers a hands-on experience that can lead to future opportunities in production and operations —within theprintspace or beyond.
What you'll be doing:
- Assist Clients: Manage requests via calls, live chat, and in-person interactions in our state-of-the-art Shoreditch studio.
- Advise on Print Production: Help artists and photographers bring their work to life with expert guidance.
- Solve Problems: Address and resolve customer concerns, escalating when necessary.
- Share Insights: Provide feedback and ideas to management to help shape our products and services.
- Build Relationships: Create long-term connections with creatives across the globe.
What we’re looking for:
- Recent graduates, freelance artists, or artist/studio assistants eager to build a career in the creative industry.
- Passion for art & photography —you love the creative world.
- Photoshop & Adobe skills —a plus, but not required.
- Customer-facing experience —whether in retail, hospitality, or any interactive role.
- Highly motivated individuals —ready to learn, grow, and contribute.
What you’ll get in return:
- Competitive salary —we value creativity and dedication.
- Career growth opportunities —step into the industry with real experience.
- Comprehensive training —develop skills that set the foundation for success.
- Be part of a world-leading team —surrounded by industry experts and innovators.
Customer Service Representative (Greater London) employer: theprintspace
Contact Detail:
theprintspace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (Greater London)
✨Tip Number 1
Familiarise yourself with the art and photography industry. Research current trends, notable artists, and key players in the field. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the creative world.
✨Tip Number 2
Network within the creative community. Attend local art exhibitions, workshops, or photography events in Shoreditch to meet potential colleagues and industry professionals. Building relationships can lead to valuable insights and opportunities that may not be advertised.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you successfully resolved customer issues or provided exceptional service. Being able to articulate these experiences will set you apart during discussions.
✨Tip Number 4
Demonstrate your eagerness to learn and grow. During any interactions, express your enthusiasm for developing new skills, especially in print production and customer relations. Showing a proactive attitude can make a strong impression on hiring managers.
We think you need these skills to ace Customer Service Representative (Greater London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service, especially in creative or artistic environments. Emphasise your passion for art and photography, as this role is deeply connected to the creative industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at theprintspace and how your background aligns with their mission in the art and photography sector.
Showcase Relevant Skills: If you have any experience with Photoshop or Adobe products, be sure to mention it. Even if it's not required, demonstrating familiarity with these tools can set you apart from other candidates.
Highlight Customer-Facing Experience: Detail any previous roles where you interacted with customers, whether in retail, hospitality, or other settings. Focus on your ability to solve problems and build relationships, as these are key aspects of the Customer Service Representative role.
How to prepare for a job interview at theprintspace
✨Show Your Passion for Art & Photography
Make sure to express your enthusiasm for the art and photography industry during the interview. Share any personal experiences or projects that highlight your love for creativity, as this will resonate with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer interactions. Whether it's in retail or hospitality, showcasing your ability to solve problems and build relationships will be crucial for this role.
✨Familiarise Yourself with Print Production
Even if you don't have direct experience, do some research on print production processes. Understanding the basics will help you provide better insights and advice during the interview, showing your commitment to learning.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the company and its operations. This not only shows your interest in the role but also gives you a chance to learn more about how you can contribute to the team.
