At a Glance
- Tasks: Support IT systems and resolve tech issues for students and staff.
- Company: Join a friendly team at The Priory Learning Trust in Weston Super Mare.
- Benefits: Enjoy competitive salary, healthcare, discounts, and professional development opportunities.
- Why this job: Make a real difference in education while working with the latest technology.
- Qualifications: Passion for IT, customer service skills, and experience in a busy IT environment.
- Other info: Flexible working arrangements and a supportive community await you.
The predicted salary is between 22600 - 25000 £ per year.
* 1st Line IT TechnicianNEW# 1st Line IT TechnicianEmployerLocation: Weston Super Mare, SomersetContract Type: PermanentHours: Full TimeSalary: TPLTSS4 £26,402 – £28,141 (actual salary)Posted: 10th October 2025Start Date: 1st December 2025Expires: 2nd November 2025 11:59 PMContract Type: PermanentStart Date: 1st December 2025Job ID: 1513378Job Reference: PLT-R602Start Date: 1st December 2025* Contract Type :Permanent* Job ID: 1513378* Share :**Permanent****All Year Round****Full Time – 37 Hours per week****TPLTSS4 £26,402 – £28,141 (actual salary)****Plus various Company Benefits**The Priory Learning Trust is seeking an enthusiastic and customer-focused 1st Line IT Technician to join our friendly and dynamic Central IT Team, supporting our family of Trust schools. This role is based at The King Alfred School – An Academy.**As part of this role, under the direction of the Network Manager, you will:*** Assist with the smooth running of Microsoft, Apple and Google devices/software* Assist with network infrastructure and audio/visual* Resolve technical issues for students and staff**The successful candidate will:*** Be an excellent team player, highly motivated and a clear communicator* Have a passion for IT and customer service* Have an excellent understanding of modern Operating Systems, Software and Hardware* Be able to deal with repairs and warranties* You’ll need a valid Driver’s Licence and your own reliable transport* Have experience of a busy, customer focused IT environment* Good literacy and numeracy skills which include GCSE grade C or above in Maths and English, IT or equivalentWe pride ourselves on being a flexible employer and strive to accommodate a variety of working arrangements, so we encourage you to apply. At our school, we take staff workload seriously and prioritise creating a supportive environment where teamwork is at the heart of everything we do. As part of a local Trust, our staff also benefit from collaborative opportunities and resources that come with being part of a wider community.**At the Priory Learning Trust, we offer an incredible, comprehensive employee benefits package. This includes..**The PLaTform – Access to our dedicated wellbeing centre & exclusive shopping discounts.Healthshield – Funded Healthcare Scheme for employees and all dependents, which provides services such as a 24/7 GP Line & Healthcare cashback.Discounted nursery fees for parents AND grandparents at our Academy pre schools.Contributory pension scheme offering generous employer contribution rates.CPD opportunities both internally & externally.A very friendly school community with dedicated, supportive & inspiring colleagues.Health & Fitness offers, including incredible discounts on @Worle Sports Centre and Nuffield Health, and a Cycle 2 Work Scheme.Flu vaccinations**About The Priory Learning Trust:**TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first-class education to a wide range of children, from all backgrounds.At our heart is a passion to put ‘Students First’ and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence, shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high-achieving, successful schools.We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also ‘cherish’ our staff. We believe they are amazing and are passionate to empower them through support, training, and career opportunities. With such brilliant people all aiming for the same goals, we are able to ensure every student achieves all that they are capable of and more, regardless of their background.Early applications are encouraged as we reserve the right to close the vacancy early.**The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.****All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act.****The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide.**This role involves working with children on a daily basis and is therefore in regulated activity.Offers of employment will be subject to satisfactory references, online searches and Disclosure and Barring Service clearance.Please see the following links to our Child Protection and Safeguarding policy and Recruitment and Selection policy.**Closing Date: 02 November 2025****Proposed Interview Date: 07 November 2025****Proposed Start Date: 01 December 2025**### Safeguarding Statement:The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.\”All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act. The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide.Offers of employment will be subject to satisfactory references and Disclosure and Barring Service clearance.### The Priory Learning Trust #J-18808-Ljbffr
1st Line IT Technician employer: Theplt
Contact Detail:
Theplt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Technician
✨Tip Number 1
Get to know the company! Research The Priory Learning Trust and its values. When you understand their mission, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common IT technician questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills.
✨Tip Number 3
Show off your passion for IT! During your interview, share specific examples of how you've solved technical issues in the past. This not only highlights your experience but also demonstrates your enthusiasm for helping others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your professionalism.
We think you need these skills to ace 1st Line IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 1st Line IT Technician role. Highlight your experience with Microsoft, Apple, and Google devices, as well as any customer service roles you've had. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT and customer service, and explain why you’re excited about joining The Priory Learning Trust. Let us know how you can contribute to our friendly and dynamic Central IT Team.
Show Off Your Communication Skills: As a 1st Line IT Technician, clear communication is key. In your application, make sure to demonstrate your ability to communicate technical issues in a way that’s easy to understand. We love candidates who can bridge the gap between tech and non-tech folks!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on being part of our community at The Priory Learning Trust. We can’t wait to hear from you!
How to prepare for a job interview at Theplt
✨Know Your Tech
Brush up on your knowledge of Microsoft, Apple, and Google devices and software. Be ready to discuss how you've resolved technical issues in the past, as this will show your hands-on experience and understanding of modern operating systems.
✨Customer Service Focus
Since this role is customer-focused, think of examples where you've provided excellent service. Prepare to share how you handled difficult situations or resolved issues for users, demonstrating your communication skills and team spirit.
✨Research the Trust
Familiarise yourself with The Priory Learning Trust's values and mission. Understanding their commitment to putting 'Students First' will help you align your answers with their goals and show that you're genuinely interested in being part of their community.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how they support staff wellbeing. It shows you're engaged and keen to learn more about the role and the organisation.