At a Glance
- Tasks: Lead client servicing for key accounts in eCommerce and UX/Web.
- Company: Exciting independent digital agency with a focus on innovative brands.
- Benefits: Competitive salary, fully remote work, and opportunities for career growth.
- Other info: Flexible working environment with occasional travel to Leeds office.
- Why this job: Join a dynamic team and make an impact in the eCommerce space.
- Qualifications: Experience in account management and a passion for UX/Web and eCommerce.
The predicted salary is between 28000 - 36000 £ per year.
ThePlaceToBe are excited to be working closely with a great independent digital agency. These guys specialise within Web and UX within the eCommerce space. This digital agency works with a string of exciting brands and operates across the internal space!
About the role...
As an Account Manager, the focus of your role will be to lead upon the client servicing for a selection of the agency's key clients specifically across UX / Web and eCommerce.
What you'll be doing day to day...
- Work closely with the client contact and ensure that campaign briefs are dealt with correctly
- Sit within a large client service team and work with clients across the eCommerce space
- Management of client projects including adding, updating and analysing data
- Amendment of client website content
- Manage new client requests across design, new web features, promotions and activations
- Reporting across client KPIs and presenting campaign progress with clients
- Work with the Project Management team to ensure Web/UX changes are implemented on time / within budget
About you...
To be considered for this Account Manager role you must have a passion for all things UX/Web and eCommerce.
What we're looking for...
- Previous client service / Account management experience within a Web/UX agency
- Experience managing accounts that have had an eCommerce focus
- Strong understanding of Shopify, CRM, Product Management and Website Development
- Experience or working knowledge of JIRA, Google Analytics, and Confluence
- Be confident enough to speak to clients regularly and take lead upon meetings
- Be within commutable distance of Leeds; this role is fully remote however requires occasional travel to their central Leeds office
Sound like you? Or interested in having a chat about your next career move? Get in touch.
eCommerce Account Manager in Yorkshire employer: ThePlaceToBe
ThePlaceToBe is an exceptional employer, offering a dynamic work culture that fosters creativity and innovation within the eCommerce sector. With a fully remote setup and the opportunity to collaborate with exciting brands, employees benefit from a supportive environment that prioritises professional growth and development. The agency's commitment to client success and employee satisfaction makes it a rewarding place for those passionate about UX and web management.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Account Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce and digital agency space on LinkedIn. A friendly message can go a long way, and who knows, they might just have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with UX, web projects, and eCommerce. This is your chance to shine and demonstrate how you can add value to potential clients.
✨Tip Number 3
Prepare for those interviews! Research the agency's clients and recent projects. Being able to discuss their work shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace eCommerce Account Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the eCommerce Account Manager role. Highlight your previous client service experience and any relevant skills in UX, Web, and eCommerce. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for eCommerce and how your experience aligns with our agency's focus. Let us know why you're excited about this opportunity and how you can contribute to our team.
Showcase Relevant Experience:When filling out your application, be sure to showcase any specific projects or achievements related to Shopify, CRM, or website development. We love seeing concrete examples of how you've managed accounts and delivered results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ThePlaceToBe
✨Know Your eCommerce Stuff
Make sure you brush up on your knowledge of eCommerce platforms, especially Shopify. Familiarise yourself with the latest trends in UX and web design, as well as how they impact client campaigns. This will show that you're not just interested in the role but also passionate about the industry.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in the role. Prepare examples from your past experience where you've successfully managed client accounts or resolved issues. This will help you demonstrate your problem-solving skills and client management expertise during the interview.
✨Get Comfortable with Data
Since you'll be reporting on client KPIs, make sure you're comfortable discussing data analytics tools like Google Analytics. Be ready to talk about how you've used data to inform decisions in previous roles. This will highlight your analytical skills and ability to drive results.
✨Show Off Your Communication Skills
As an Account Manager, you'll need to communicate effectively with clients and team members. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as approachable and professional.
