At a Glance
- Tasks: Lead client servicing for key accounts in eCommerce and UX/Web.
- Company: Exciting independent digital agency with a focus on innovation.
- Benefits: Competitive salary, fully remote work, and opportunities for growth.
- Other info: Flexible working environment with occasional travel to Leeds office.
- Why this job: Join a dynamic team and work with top brands in the eCommerce space.
- Qualifications: Experience in account management and a passion for UX/Web.
The predicted salary is between 28000 - 36000 £ per year.
ThePlaceToBe are excited to be working closely with a great independent digital agency. These guys specialise within Web and UX within the eCommerce space. This digital agency works with a string of exciting brands and operates across the internal space!
About the role...
As a Digital Account Manager, the focus of your role will be to lead upon the client servicing for a selection of the agency's key clients specifically across UX / Web and eCommerce.
What you'll be doing day to day...
- Work closely with the client contact and ensure that campaign briefs are dealt with correctly
- Sit within a large client service team and work with clients across the eCommerce space
- Management of client projects including adding, updating and analysing data
- Amendment of client website content
- Manage new client requests across design, new web features, promotions and activations
- Reporting across client KPI's and presenting campaign progress with clients
- Work with Project Management team to ensure Web/UX changes are implemented on time / within budget
About you...
To be considered for this Digital Account Manager role you must have a passion for all things UX/Web and eCommerce.
What we're looking for...
- Previous client service / Account management experience within a Web/UX agency
- Experience managing accounts that have had an eCommerce focus
- Strong understanding of Shopify, CRM, Product Management and Website Development
- Experience or working knowledge of JIRA, Google Analytics, and Confluence
- Be confident enough to speak to clients regularly and take lead upon meetings
- Be within commutable distance of Leeds, this role is fully remote however requires occasional travel to their central Leeds office
Sound like you? Or interested in having a chat about your next career move? Get in touch.
Digital Account Manager in Yorkshire employer: ThePlaceToBe
At ThePlaceToBe, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Digital Account Manager, you'll enjoy the flexibility of fully remote work while being part of a dynamic team that collaborates with exciting brands in the eCommerce space. We offer ample opportunities for professional growth, a supportive environment, and the chance to make a meaningful impact in the digital landscape, all from the heart of Leeds City Centre.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Account Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce and digital agency space on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational chats. You never know who might have a lead on your dream Digital Account Manager role!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with UX/Web projects and eCommerce campaigns. Use real examples to demonstrate how you've managed client accounts and delivered results. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research the agency’s clients and their recent projects. Be ready to discuss how your experience aligns with their needs, especially in managing eCommerce accounts. Confidence is key, so practice your pitch until it feels natural.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your application to highlight your passion for UX/Web and eCommerce, and don’t forget to mention any tools you’re familiar with, like Shopify or Google Analytics. Let’s get you that Digital Account Manager position!
We think you need these skills to ace Digital Account Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Account Manager role. Highlight your experience in client servicing, especially within the eCommerce and UX/Web space. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for eCommerce and UX/Web. Share specific examples of your previous account management experience and how it relates to the role. We love a good story!
Showcase Relevant Skills:Don’t forget to mention your familiarity with tools like Shopify, Google Analytics, and JIRA. We’re keen on seeing how you’ve used these in past roles to manage projects and drive results for clients.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ThePlaceToBe
✨Know Your Stuff
Make sure you brush up on your knowledge of eCommerce, UX, and web management. Familiarise yourself with the latest trends and tools like Shopify and Google Analytics. This will not only show your passion but also demonstrate that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your previous roles where you've successfully managed client accounts or projects. Highlight your experience with CRM systems and any relevant software like JIRA or Confluence. This will help the interviewers see how your background aligns with their needs.
✨Practice Client Interactions
Since you'll be leading client meetings, practice articulating your thoughts clearly and confidently. Role-play potential scenarios with a friend or family member to get comfortable discussing campaign progress and addressing client concerns.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency's approach to client servicing and project management. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation!
