At a Glance
- Tasks: Lead online trading performance and enhance customer experience across digital channels.
- Company: Exciting retail brand focused on ecommerce and digital growth.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Collaborative role with excellent career advancement potential.
- Why this job: Drive online revenue and make a real impact in a growing ecommerce environment.
- Qualifications: Strong ecommerce experience and a passion for digital growth.
The predicted salary is between 55000 - 65000 € per year.
ThePlaceToBe are excited to be partnering with a growing retail brand who are continuing to invest heavily into their ecommerce and digital growth strategy. As part of their next phase of growth, they’re now looking for a commercially driven Senior Ecommerce Manager to lead online trading performance and customer experience across their DTC channels.
About the role…
This is a senior, hands-on ecommerce position with responsibility for driving online revenue, improving conversion and overseeing the wider digital customer journey across web, app and CRM channels.
What you’ll be doing day to day…
- Leading ecommerce trading activity across the website and app, focusing on performance, UX, merchandising and conversion
- Managing the delivery of the digital trading calendar, including launches, campaigns and promotional activity
- Using analytics, CRO and testing strategies to identify opportunities for growth and optimisation
- Overseeing CRM and lifecycle activity, including customer journeys, retention campaigns and automated email flows
- Working cross-functionally with marketing, creative and development teams to continuously improve the customer experience
About you…
This role would suit someone who combines strong commercial awareness with a genuine passion for ecommerce, customer experience and digital growth. You’ll be highly ecommerce-focused, data-driven and confident balancing trading performance with premium brand presentation.
What we’re looking for…
- Strong ecommerce experience within a retail or consumer-focused brand
- Experience managing onsite trading, merchandising and digital performance
- Good understanding of CRM, lifecycle marketing and customer retention
- Knowledge of CRO, analytics and ecommerce reporting tools
- A collaborative and proactive approach with experience working across multiple digital teams
Sound like you? Or interested in hearing more about the opportunity? Drop me a message.
Senior Manager Ecommerce employer: ThePlaceToBe
ThePlaceToBe is an exceptional employer, offering a dynamic work environment in Manchester that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development and career advancement within the thriving retail sector. Enjoy a hybrid working model that promotes work-life balance while being part of a team dedicated to driving digital transformation and enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Ecommerce
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce space and let them know you're on the hunt for a Senior Ecommerce Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your past successes in ecommerce. Include case studies, metrics, and any cool projects you've worked on. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on the latest trends in ecommerce and digital marketing. Be ready to discuss how you've used analytics and CRO strategies to drive growth in previous roles. This will show you're not just passionate but also knowledgeable about the industry.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Senior Manager Ecommerce
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Ecommerce Manager. Highlight your ecommerce experience, especially in retail, and showcase any achievements that demonstrate your ability to drive online revenue and improve customer experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for ecommerce and how your skills align with the company's goals. Mention specific experiences that relate to managing onsite trading and improving conversion rates.
Showcase Your Data Skills:Since this role is data-driven, don’t forget to mention your experience with analytics, CRO, and reporting tools. Provide examples of how you've used data to identify growth opportunities and optimise performance in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ThePlaceToBe
✨Know Your Numbers
As a Senior Ecommerce Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of conversion rates, customer acquisition costs, and average order values. Be ready to discuss how you've used these metrics to drive growth in previous roles.
✨Showcase Your Collaborative Spirit
This role requires working closely with various teams like marketing, creative, and development. Prepare examples of how you've successfully collaborated across departments in the past. Highlight any projects where teamwork led to improved customer experiences or increased sales.
✨Be Data-Driven
Since the job focuses heavily on analytics and optimisation, come prepared with specific examples of how you've used data to inform your decisions. Discuss any A/B testing or CRO strategies you've implemented and the results they yielded. This will show your potential employer that you're not just passionate about ecommerce, but also skilled at leveraging data for success.
✨Understand the Brand
Research the retail brand thoroughly before your interview. Understand their target audience, current ecommerce strategies, and any recent campaigns they've launched. This will not only help you tailor your responses but also demonstrate your genuine interest in the company and its growth.
