At a Glance
- Tasks: Lead online trading performance and enhance customer experience across digital channels.
- Company: Exciting retail brand focused on ecommerce and digital growth.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Collaborative environment with a focus on innovation and customer satisfaction.
- Why this job: Drive impactful ecommerce strategies and shape the future of online retail.
- Qualifications: Strong ecommerce experience and a passion for digital growth.
The predicted salary is between 55000 - 65000 € per year.
ThePlaceToBe are excited to be partnering with a growing retail brand who are continuing to invest heavily into their ecommerce and digital growth strategy. As part of their next phase of growth, they’re now looking for a commercially driven Senior Ecommerce Manager to lead online trading performance and customer experience across their DTC channels.
About the role…
This is a senior, hands-on ecommerce position with responsibility for driving online revenue, improving conversion and overseeing the wider digital customer journey across web, app and CRM channels.
What you’ll be doing day to day…
- Leading ecommerce trading activity across the website and app, focusing on performance, UX, merchandising and conversion
- Managing the delivery of the digital trading calendar, including launches, campaigns and promotional activity
- Using analytics, CRO and testing strategies to identify opportunities for growth and optimisation
- Overseeing CRM and lifecycle activity, including customer journeys, retention campaigns and automated email flows
- Working cross-functionally with marketing, creative and development teams to continuously improve the customer experience
About you…
This role would suit someone who combines strong commercial awareness with a genuine passion for ecommerce, customer experience and digital growth. You’ll be highly ecommerce-focused, data-driven and confident balancing trading performance with premium brand presentation.
What we’re looking for…
- Strong ecommerce experience within a retail or consumer-focused brand
- Experience managing onsite trading, merchandising and digital performance
- Good understanding of CRM, lifecycle marketing and customer retention
- Knowledge of CRO, analytics and ecommerce reporting tools
- A collaborative and proactive approach with experience working across multiple digital teams
Sound like you? Or interested in hearing more about the opportunity? Drop me a message.
Senior Manager Ecommerce in Manchester employer: ThePlaceToBe
At ThePlaceToBe, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages creativity in driving our ecommerce strategy. Located in Manchester, we provide a hybrid working model that promotes work-life balance while being part of a rapidly growing retail brand focused on digital excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Ecommerce in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce space, attend industry events, and join relevant online communities. The more people you know, the better your chances of landing that Senior Ecommerce Manager role.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies highlighting your past successes in ecommerce. Use data to back up your achievements and demonstrate how you've driven online revenue and improved customer experiences.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of analytics and CRO strategies. Be ready to discuss how you've used these tools to optimise performance and enhance the customer journey in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your ecommerce experience and passion for digital growth.
We think you need these skills to ace Senior Manager Ecommerce in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Ecommerce Manager role. Highlight your ecommerce achievements, especially in driving online revenue and improving customer experience.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about ecommerce and how your background aligns with our needs. Share specific examples of your past successes in managing digital trading and enhancing customer journeys.
Showcase Your Data Skills:Since this role is data-driven, don’t forget to mention your experience with analytics, CRO, and reporting tools. We want to see how you've used data to identify growth opportunities and optimise performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at ThePlaceToBe
✨Know Your Numbers
As a Senior Ecommerce Manager, you'll need to demonstrate your understanding of key performance metrics. Brush up on your knowledge of conversion rates, customer acquisition costs, and average order values. Be ready to discuss how you've used these metrics to drive online revenue in your previous roles.
✨Showcase Your Strategic Mindset
This role requires a strong commercial awareness and a passion for digital growth. Prepare examples of how you've led ecommerce trading activities and improved customer experiences. Highlight specific campaigns or strategies you've implemented that resulted in measurable success.
✨Familiarise Yourself with Tools
Make sure you're well-versed in the analytics, CRO, and ecommerce reporting tools relevant to the role. If you have experience with specific platforms, mention them during the interview. This shows you're not just familiar with the concepts but also know how to apply them practically.
✨Emphasise Collaboration
Since this position involves working cross-functionally, be prepared to discuss your experience collaborating with marketing, creative, and development teams. Share examples of how you've successfully worked with others to enhance the customer journey and drive results.
