At a Glance
- Tasks: Drive online performance and enhance customer journeys across web, app, and email.
- Company: Join a growing retail brand investing in ecommerce and digital innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on data-driven decision making.
- Why this job: Make a real impact on customer experience in a fast-paced ecommerce environment.
- Qualifications: Experience in ecommerce trading and a strong understanding of digital performance.
The predicted salary is between 40000 - 45000 € per year.
ThePlaceToBe are proud to be partnering with a growing retail brand who are continuing to invest heavily into their ecommerce and digital offering. As part of their next phase of growth, they’re now looking for an Ecommerce Trading Manager to take ownership of onsite trading performance, customer journeys and CRM activity across their DTC channels.
About the role…
This is a commercially focused ecommerce role where you’ll be responsible for driving online performance, improving conversion and delivering a seamless customer experience across web, app and email channels.
What you’ll be doing day to day…
- Owning onsite trading activity across the website and app, focusing on merchandising, UX, conversion and performance
- Supporting campaign execution, launches and promotional activity in line with the wider trading calendar
- Using data, analytics and testing to identify opportunities to improve customer engagement and revenue
- Managing CRM and email activity, including lifecycle flows, customer retention and automated journeys
- Working closely with internal teams and external partners to continuously optimise the digital customer experience
About you…
This role would suit someone who thrives in a fast-paced ecommerce environment and enjoys balancing commercial trading with customer experience and retention. You’ll be data-driven, hands-on and confident working across multiple digital touchpoints.
What we’re looking for…
- Previous ecommerce trading experience within a retail, fashion or consumer brand
- Strong understanding of onsite merchandising, customer journeys and digital trading performance
- Experience across CRM, email marketing and lifecycle activity
- Knowledge of CRO, analytics and ecommerce reporting
- A collaborative approach with the ability to work closely with marketing, creative and development teams
Sound like you? Or open to hearing more about your next move? Drop me a message.
Ecommerce Trading Manager in Leeds employer: ThePlaceToBe
ThePlaceToBe is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about ecommerce and retail. With a strong focus on employee growth, the company offers numerous opportunities for professional development and collaboration across teams, ensuring that every team member can thrive in their role. Located in Leeds, the hybrid working model provides flexibility while being part of a rapidly growing brand that values creativity and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Trading Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and retail space, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous ecommerce successes. This is your chance to demonstrate how you've driven online performance and improved customer experiences.
✨Tip Number 3
Prepare for interviews by diving deep into the company's digital presence. Know their website, app, and email strategies inside out. This will help you discuss how you can enhance their trading performance.
✨Tip Number 4
Apply through our website! We make it easy for you to connect with potential employers. Plus, it shows you're serious about landing that Ecommerce Trading Manager role.
We think you need these skills to ace Ecommerce Trading Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Ecommerce Trading Manager role. Highlight your previous ecommerce trading experience and any relevant achievements in retail or fashion.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved online performance or customer journeys in past roles, and show your passion for ecommerce.
Showcase Your Data Skills:Since this role is data-driven, be sure to mention your experience with analytics and reporting. Give us examples of how you've used data to drive decisions and improve conversion rates.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at ThePlaceToBe
✨Know Your Numbers
As an Ecommerce Trading Manager, you'll need to be data-driven. Brush up on key metrics like conversion rates, customer retention rates, and average order value. Be ready to discuss how you've used data in past roles to drive performance.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience with onsite trading, CRM, and email marketing. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Understand the Brand
Research the retail brand thoroughly before the interview. Understand their target audience, current ecommerce strategies, and recent campaigns. This will help you tailor your responses and show genuine interest in the company.
✨Collaborative Mindset
This role requires working closely with various teams. Be prepared to discuss how you've successfully collaborated with marketing, creative, and development teams in the past. Highlight any projects where teamwork led to improved customer experiences.
