At a Glance
- Tasks: Lead client servicing for exciting eCommerce projects and manage account progress.
- Company: Dynamic digital agency specialising in Web and UX for top brands.
- Benefits: Competitive salary, fully remote work, and opportunities for career growth.
- Other info: Occasional travel to Leeds office required; great for those seeking flexibility.
- Why this job: Join a creative team and make an impact in the eCommerce space.
- Qualifications: Experience in account management and a passion for UX/Web and eCommerce.
The predicted salary is between 28000 - 36000 € per year.
ThePlaceToBe are excited to be working closely with a great independent digital agency. These guys specialise within Web and UX within the eCommerce space. This digital agency works with a string of exciting brands and operates across the internal space!
About the role...
As an Account Manager, the focus of your role will be to lead upon the client servicing for a selection of the agency’s key clients specifically across UX / Web and eCommerce.
What you’ll be doing day to day...
- Work closely with the client contact and ensure that campaign briefs are dealt with correctly.
- Sit within a large client service team and work with clients across the eCommerce space.
- Management of client projects including adding, updating and analysing data.
- Amendment of client website content.
- Manage new client requests across design, new web features, promotions and activations.
- Reporting across client KPI’s and presenting campaign progress with clients.
- Work with the Project Management team to ensure Web/UX changes are implemented on time / within budget.
About you...
To be considered for this Account Manager role you must have a passion for all things UX/Web and eCommerce.
What we're looking for...
- Previous client service / Account management experience within a Web/UX agency.
- Experience managing accounts that have had an eCommerce focus.
- Strong understanding of Shopify, CRM, Product Management and Website Development.
- Experience or working knowledge of JIRA, Google Analytics, and Confluence.
- Be confident enough to speak to clients regularly and take lead upon meetings.
- Be within commutable distance of Leeds; this role is fully remote however requires occasional travel to their central Leeds office.
Sound like you? Or interested in having a chat about your next career move? Get in touch.
ECommerce Account Manager employer: ThePlaceToBe
ThePlaceToBe is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about eCommerce and UX. With a focus on employee growth, the company offers ample opportunities for professional development while working with exciting brands in a fully remote setting, complemented by occasional team interactions in the vibrant Leeds City Centre. Join us to be part of a supportive team that values innovation and creativity in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce and digital agency space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with UX, web projects, and eCommerce. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the agency's clients and recent projects. Being able to discuss their work shows genuine interest and helps you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ECommerce Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the eCommerce Account Manager role. Highlight your experience in client servicing and any relevant projects you've managed, especially those related to UX and web development.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for eCommerce and UX. Share specific examples of how you've successfully managed accounts and delivered results for clients in the past.
Showcase Relevant Skills:Don’t forget to mention your familiarity with tools like Shopify, Google Analytics, and JIRA. These are key in our industry, and we want to see that you’ve got the skills to back up your experience.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ThePlaceToBe
✨Know Your eCommerce Stuff
Make sure you brush up on your knowledge of eCommerce platforms, especially Shopify. Familiarise yourself with the latest trends in UX and web design, as well as how they impact client campaigns. This will show that you're not just interested in the role but are genuinely passionate about the industry.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in the role. Prepare examples from your past experience where you've successfully managed client relationships or resolved issues. This will help you demonstrate your problem-solving skills and ability to lead client meetings.
✨Get Comfortable with Data
Since you'll be managing client projects and reporting on KPIs, make sure you're comfortable discussing data analytics tools like Google Analytics. Be ready to talk about how you've used data to inform decisions in previous roles, as this will highlight your analytical skills.
✨Show Your Team Spirit
As you'll be working closely with a large client service team, it's important to convey your ability to collaborate effectively. Share examples of how you've worked with cross-functional teams in the past, and emphasise your communication skills. This will reassure them that you're a team player who can thrive in their environment.
