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- Tasks: Lead and inspire the client services team to deliver exceptional value and drive client success.
- Company: Join a leading marketing agency known for strategic approaches and outstanding results.
- Benefits: Competitive salary of £65,000 - £80,000 with opportunities for growth in a dynamic environment.
- Why this job: Be a trusted advisor, collaborate with diverse clients, and make a real impact on their success.
- Qualifications: Proven leadership experience in client services or account management, preferably in marketing or advertising.
- Other info: Reach out for an informal discussion about your career opportunities at ThePlaceToBe.
The predicted salary is between 55000 - 85000 £ per year.
Client Services Director
Yorkshire
£65,000 – £80,000
Are you a dynamic and strategic leader with a passion for delivering exceptional client experiences? Are you ready to drive success for both clients and the agency in a fast-paced and innovative environment? We're currently partnering with an agency who are going through a period of growth and looking for a Client Services Director to join lead their established client services team.
About the company…
A leading marketing agency known for its strategic approach and commitment to delivering outstanding results. This client has a portfolio that is enviable to most agencies and collaborate with clients across various industries to develop and execute integrated marketing strategies that drive growth and exceed expectations. As a Client Services Director, you will play a pivotal role in leading and inspiring the client services team to deliver exceptional value and drive client success.
About the role…
As a Client Services Director, you will be responsible for leading the client services team and ensuring the seamless delivery of services to your clients. You will be a trusted advisor, collaborating with clients to understand their business goals, marketing objectives, and challenges, and develop strategic plans that drive growth, guiding strategic initiatives, and overseeing the successful implementation of marketing strategies. Your ability to build strong client relationships, provide strategic direction, and inspire teams will be instrumental in driving client satisfaction, delivering high quality services that meet their expectations as well as retention, and organic growth.
About you…
To be considered for this Client Services Director role, we're looking for proven experience in a leadership role within a client services or account management team, preferably in a marketing or advertising agency. Strong leadership and people management skills are key, with the ability to inspire and develop high-performing teams. You'll be a strategic thinker with the ability to understand clients' industries, business models, and marketing objectives along with a results-oriented mindset with a focus on driving client satisfaction, retention, and organic growth.
We're currently working on a number of roles at this level at ThePlaceToBe so if you're interested in having a more informal discussion about your career, please don't hesitate to reach out.
Client Services Director employer: ThePlaceToBe
Contact Detail:
ThePlaceToBe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Make sure to showcase your leadership experience in client services or account management roles. Highlight specific examples where you've successfully led teams and driven client satisfaction.
✨Tip Number 2
Demonstrate your strategic thinking skills by discussing how you've developed and implemented marketing strategies that align with clients' business goals. Be ready to share measurable outcomes from your past initiatives.
✨Tip Number 3
Build a strong narrative around your ability to foster client relationships. Prepare anecdotes that illustrate how you've acted as a trusted advisor and helped clients navigate challenges.
✨Tip Number 4
Research the agency's portfolio and their approach to client services. Tailor your discussions to reflect an understanding of their industry and how you can contribute to their growth and success.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and achievements in client services or account management. Use specific examples that demonstrate your ability to drive client satisfaction and growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional client experiences. Discuss how your strategic thinking and leadership skills align with the agency's goals and values.
Showcase Relevant Experience: When detailing your work history, focus on roles where you led teams or managed client relationships. Highlight any successful marketing strategies you implemented that resulted in client retention or growth.
Prepare for Interviews: Be ready to discuss your approach to building strong client relationships and leading teams. Prepare examples of how you've overcome challenges in previous roles and driven success for clients.
How to prepare for a job interview at ThePlaceToBe
✨Showcase Your Leadership Skills
As a Client Services Director, your leadership abilities are crucial. Be prepared to share specific examples of how you've successfully led teams in the past, highlighting your approach to inspiring and developing high-performing individuals.
✨Understand the Client's Business
Demonstrate your strategic thinking by discussing how you would approach understanding a client's industry and business model. Prepare to talk about how you can align marketing strategies with their specific goals and challenges.
✨Emphasize Client Relationships
Building strong client relationships is key in this role. Share stories that illustrate your ability to connect with clients, understand their needs, and provide exceptional service that drives satisfaction and retention.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic mindset. Think about potential challenges you might face in the role and how you would address them to ensure successful outcomes for clients.
