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- Tasks: Supervise housekeeping to ensure top-notch cleanliness for guests at a luxury hotel.
- Company: Join the prestigious Old Parsonage Hotel, part of The Oxford Collection in central Oxford.
- Benefits: Enjoy meals on duty, discounts, holiday pay, and opportunities for career growth.
- Why this job: Be part of a passionate team dedicated to creating memorable guest experiences in a vibrant environment.
- Qualifications: Experience in luxury hotels is a plus, but full training will be provided.
- Other info: Flexible part-time hours available; must prove eligibility to work in the UK.
The predicted salary is between 27664 - 30700 £ per year.
We are looking for a Housekeeping Supervisor to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. Having recently undergone a complete refurbishment programme, we have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.
We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.
Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.
The ideal candidate will:
- Thrive to give guests a memorable experience
- Be passionate and knowledgeable about hospitality
- Be able to work under pressure
- Have effective time management skills
- Enjoy working as part of a team
- Have high-level attention to detail and a positive can‑do attitude, with a keen willingness to learn
- Experience in a similar, luxury hotel is beneficial, although full training will be provided
Housekeeping Supervisor responsibilities:
- Maintaining the required standards of housekeeping in the hotel.
- Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re‑sale in order to maximise revenue.
- Ensure all rooms are thoroughly checked before selling.
- Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.
We offer a sensible shift pattern, across a 40-hour working week (Monday‑Sunday rota with 2 days off) with an OTE up to £13.30 per hour, £27,664 per annum, including non-contractual service charge (tronc).
Part-time hours may also be considered.
Housekeeping Supervisor Benefits:
- Meals on duty
- 50% discount on food within our restaurants
- Up to £700 recruitment incentive
- Membership to our Employee Assistance Programme with Hospitality Action
- Pension scheme
- Uniform provided
- 28 days holiday inclusive of bank holidays per annum (pro‑ratio)
- Opportunities to develop within the Company
- A paid day off on your birthday
- Team awards and prizes
- Hospitality Rewards: offering discounted gym membership, high‑street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service
Eligibility to work within the UK must be proven and two references should be available on request.
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Housekeeping Supervisor employer: Theoxfordcollection
Contact Detail:
Theoxfordcollection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the Old Parsonage Hotel and its values. Understanding the unique aspects of this luxury hotel will help you align your answers during any interviews, showcasing your genuine interest in their mission and commitment to guest satisfaction.
✨Tip Number 2
Highlight your teamwork skills. As a Housekeeping Supervisor, you'll need to work closely with the Head Housekeeper and other team members. Be prepared to discuss examples of how you've successfully collaborated in previous roles to ensure smooth operations.
✨Tip Number 3
Demonstrate your attention to detail. In the hospitality industry, cleanliness is paramount. Think of specific instances where your keen eye for detail made a difference in your previous jobs, and be ready to share these stories.
✨Tip Number 4
Prepare to discuss how you handle pressure. The role requires effective time management and the ability to maintain high standards under tight deadlines. Reflect on past experiences where you thrived in fast-paced environments and be ready to articulate those situations.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or hospitality. Emphasise any previous roles in luxury hotels and showcase your attention to detail and teamwork skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the importance of cleanliness in providing a memorable guest experience. Mention specific examples from your past work that demonstrate your ability to thrive under pressure.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as effective communication, time management, and a positive attitude. Use bullet points to make these stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping Supervisor role.
How to prepare for a job interview at Theoxfordcollection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion and knowledge about providing exceptional guest experiences.
✨Demonstrate Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss how you ensure high standards of cleanliness and organisation in your previous roles. You might even want to mention any systems or checklists you use to maintain these standards.
✨Highlight Teamwork Skills
Since this role involves working closely with the Head Housekeeper and other team members, be ready to provide examples of how you've successfully collaborated in a team environment. Emphasise your ability to communicate effectively and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you had to manage tight deadlines or resolve conflicts within a team, and be ready to explain how you handled them.
