At a Glance
- Tasks: Manage bookings, greet guests, and ensure a top-notch experience at our Health Club.
- Company: Join Theobalds Hotel's exciting new Health Club in a stylish setting.
- Benefits: Up to 33 days annual leave, flexible hours, and discounts on meals and stays.
- Other info: Flexible shifts available; excellent career development opportunities await!
- Why this job: Be part of a fresh hospitality venture and make every guest feel special.
- Qualifications: Positive energy and great communication skills are essential.
The predicted salary is between 20000 - 25000 € per year.
This is a great opportunity to take on the next steps in your hospitality career and join our newly launched Health Club at Theobalds Hotel, as Health Club Receptionist. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values. Our brand new Health Club brings a fresh, exciting space for fitness and wellbeing, right at the heart of a stylish, historic setting. Join us and be part of something new in a location that’s as inspiring as it is convenient.
We’re looking for Health Club Receptionists who bring a calm, positive energy to every guest interaction. You'll be confident communicating with guests and members as they enjoy our facilities, from reformer and spin classes, to the gym and spa garden, ensuring every experience feels special.
Duties and responsibilities as our Health Club Receptionist will include:
- Take and manage class and PT bookings
- Dealing with membership enquiries on the phone and in-house
- Greeting members and guests warmly when they arrive
- Front of House - serving drinks, shakes and light bites
- Complete operational/compliance checks such as temperature and water checks
- Taking payments for bookings/products in the club
- Answering calls and emails, ensuring a high level of guest service at all times
This role includes rota'd shifts across mornings, evenings and weekends. Flexible shifts between the following times: 6am - 10pm Mon-Fri, 7am - 9pm Sat/Sun.
What we can offer you as our Health Club Receptionist:
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels!
- On-site parking
- 24/7 Employee Assistance Programme – support whenever you or your family need it
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true ‘Hospitality Superstar’
- Apprenticeships, training and internal promotion opportunities
- Bike and cycle to work schemes
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 14 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, come join us!
Receptionist employer: Theobalds Hotel
Join Theobalds Hotel as a Health Club Receptionist and be part of an exciting new venture in hospitality, where your contributions will help shape a vibrant fitness and wellbeing community. With a commitment to employee growth through development programmes and flexible working hours, we offer a supportive work culture that values your individuality and promotes a healthy work-life balance. Enjoy generous benefits including increasing annual leave, discounts across our hotels, and a comprehensive Employee Assistance Programme, all within a stylish and historic setting that inspires both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Theobalds Hotel and its new Health Club. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your guest interaction skills! As a Health Club Receptionist, you'll be the face of the club. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and making guests feel welcome.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the role seriously and are ready to represent the Health Club with style.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can bring that positive energy to our Health Club.
Tailor Your Application:Make sure to tailor your application to the role of Health Club Receptionist. Highlight any relevant experience in customer service or hospitality, and mention specific skills that align with our values of ‘Ownership with Personality’.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Theobalds Hotel. We can’t wait to hear from you!
How to prepare for a job interview at Theobalds Hotel
✨Know the Company and Its Values
Before your interview, take some time to research Theobalds Hotel and its newly launched Health Club. Understand their ‘Ownership with Personality’ values and think about how you can embody these in your role as a Health Club Receptionist.
✨Showcase Your Communication Skills
As a Health Club Receptionist, you'll be interacting with guests and members regularly. Practice clear and confident communication. Consider role-playing common scenarios, like greeting guests or handling membership enquiries, to prepare yourself for the real thing.
✨Demonstrate Your Positive Energy
The job description highlights the importance of bringing a calm, positive energy to every interaction. Think of examples from your past experiences where you've maintained a positive attitude, even in challenging situations, and be ready to share them during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the Health Club's operations, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
