At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fantastic experience at our new Health Club.
- Company: Join Theobalds Hotel's exciting new Health Club in a stylish setting.
- Benefits: Up to 33 days annual leave, flexible hours, and discounts on meals and stays.
- Other info: Flexible shifts available, with opportunities for training and career advancement.
- Why this job: Be part of a fresh hospitality experience and grow your career in a supportive environment.
- Qualifications: Positive attitude and excellent communication skills are essential.
The predicted salary is between 20000 - 25000 € per year.
This is a great opportunity to take on the next steps in your hospitality career and join our newly launched Health Club at Theobalds Hotel. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values. Our brand new Health Club brings a fresh, exciting space for fitness and wellbeing, right at the heart of a stylish, historic setting. Join us and be part of something new in a location that’s as inspiring as it is convenient.
We’re looking for Health Club Receptionists who bring a calm, positive energy to every guest interaction. You'll be confident communicating with guests and members as they enjoy our facilities, from reformer and spin classes to the gym and spa garden, ensuring every experience feels special.
Duties and responsibilities as our Health Club Receptionist will include:
- Take and manage class and PT bookings
- Dealing with membership enquiries on the phone and in-house
- Greeting members and guests warmly when they arrive
- Front of House - serving drinks, shakes and light bites
- Complete operational/compliance checks such as temperature and water checks
- Taking payments for bookings/products in the club
- Answering calls and emails, ensuring a high level of guest service at all times
Schedule: This role includes rota'd shifts across mornings, evenings and weekends. Flexible shifts between the following times: 6am - 10pm Mon-Fri, 7am - 9pm Sat/Sun.
What we can offer you as our Health Club Receptionist:
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels!
- On-site parking
- 24/7 Employee Assistance Programme – support whenever you or your family need it
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true ‘Hospitality Superstar’
- Apprenticeships, training and internal promotion opportunities
- Bike and cycle to work schemes
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses, we own and run 14 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, come join us!
Health Club Receptionist employer: Theobalds Hotel
Join Theobalds Hotel as a Health Club Receptionist and be part of an exciting new venture in hospitality, where your contributions will help shape a vibrant fitness and wellbeing environment. With flexible working hours, generous annual leave, and extensive employee development programmes, we prioritise your growth and wellbeing while offering unique perks like discounts across our hotels and a supportive work culture. Embrace the opportunity to thrive in a stylish, historic setting that values 'Ownership with Personality' and fosters a positive atmosphere for both staff and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, check out Theobalds Hotel's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your guest interaction skills! Since you'll be dealing with members and guests, role-play common scenarios with a friend. This will boost your confidence and help you communicate effectively during the real deal.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, reflecting the stylish vibe of the Health Club.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at StudySmarter and ready to embrace our ‘Ownership with Personality’ values.
We think you need these skills to ace Health Club Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.
Tailor Your Application:Make sure to customise your application for the Health Club Receptionist role. Highlight any relevant experience in customer service or hospitality, and mention how you can contribute to our ‘Ownership with Personality’ values.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Theobalds Hotel.
How to prepare for a job interview at Theobalds Hotel
✨Know the Company and Its Values
Before your interview, take some time to research Theobalds Hotel and its new Health Club. Understand their ‘Ownership with Personality’ values and think about how you can embody these in your role as a Health Club Receptionist. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Health Club Receptionist, you'll be interacting with guests and members regularly. Practice clear and confident communication during your interview. You might even want to prepare examples of how you've handled guest interactions in the past, especially in hospitality settings.
✨Demonstrate Your Positive Energy
The job requires a calm and positive energy, so make sure to convey that during your interview. Smile, maintain good eye contact, and express enthusiasm for the role. This will help the interviewers envision you as a welcoming presence at the Health Club.
✨Prepare for Operational Questions
Expect questions related to the operational aspects of the role, such as managing bookings and handling payments. Brush up on any relevant experience you have and be ready to discuss how you would ensure compliance and provide excellent service in these areas.
