At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fantastic experience at our new Health Club.
- Company: Join Theobalds Hotel's vibrant team in a stylish, historic setting.
- Benefits: Enjoy flexible hours, up to 33 days annual leave, and discounts across UK hotels.
- Other info: Opportunities for development and internal promotions await you!
- Why this job: Be part of an exciting new venture in hospitality and make a real impact.
- Qualifications: Positive attitude and excellent communication skills are essential.
The predicted salary is between 20000 - 25000 € per year.
This is a great opportunity to take on the next steps in your hospitality career and join our newly launched Health Club at Theobalds Hotel. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values. Our brand new Health Club brings a fresh, exciting space for fitness and wellbeing, right at the heart of a stylish, historic setting. Join us and be part of something new in a location that’s as inspiring as it is convenient.
We’re looking for Health Club Receptionists who bring a calm, positive energy to every guest interaction. You'll be confident communicating with guests and members as they enjoy our facilities, from reformer and spin classes to the gym and spa garden, ensuring every experience feels special.
Duties and responsibilities will include:
- Take and manage class and PT bookings
- Dealing with membership enquiries on the phone and in-house
- Greeting members and guests warmly when they arrive
- Front of House - serving drinks, shakes and light bites
- Complete operational/compliance checks such as temperature and water checks
- Taking payments for bookings/products in the club
- Answering calls and emails, ensuring a high level of guest service at all times
Schedule: This role includes rota'd shifts across mornings, evenings and weekends. Flexible shifts between the following times:
- 6am - 10pm Mon-Fri
- 7am - 9pm Sat/Sun
What we can offer you:
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels!
- On-site parking
- 24/7 Employee Assistance Programme – support whenever you or your family need it
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true ‘Hospitality Superstar’
- Apprenticeships, training and internal promotion opportunities
- Bike and cycle to work schemes
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses, we own and run 14 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, come join us!
Health Club Receptionist in Enfield employer: Theobalds Hotel
Join our newly launched Health Club at Theobalds Hotel as a Health Club Receptionist and be part of an exciting journey in hospitality. With a commitment to 'Ownership with Personality', we offer a vibrant work culture, flexible hours, and generous benefits including up to 33 days of annual leave, employee discounts, and development programmes to help you grow into a true 'Hospitality Superstar'. Experience the perfect blend of a stylish historic setting and modern wellness facilities, making this an inspiring place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Receptionist in Enfield
✨Tip Number 1
Get to know the Health Club vibe! Visit the place if you can, chat with current staff, and soak in the atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your guest interaction skills! Role-play with a friend or family member to get comfortable with greeting guests and handling enquiries. The more natural you feel, the better you'll connect with potential employers.
✨Tip Number 3
Show off your personality! When you get the chance to meet the hiring team, let your calm and positive energy shine through. Remember, they’re looking for someone who embodies their ‘Ownership with Personality’ values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our dynamic team at Theobalds Hotel. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Health Club Receptionist in Enfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you can bring that positive energy to our Health Club.
Tailor Your Application:Make sure to tailor your application to the Health Club Receptionist role. Highlight any relevant experience you have in customer service or hospitality, and mention specific skills that align with our values of ‘Ownership with Personality’.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Theobalds Hotel. We can’t wait to hear from you!
How to prepare for a job interview at Theobalds Hotel
✨Know the Company and Its Values
Before your interview, take some time to research the Health Club at Theobalds Hotel and its ‘Ownership with Personality’ values. Understanding their mission and how they operate will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Health Club Receptionist, you'll be interacting with guests regularly. Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond to make someone’s day better—this will demonstrate your calm, positive energy.
✨Be Ready for Role-Specific Questions
Expect questions related to managing bookings, handling enquiries, and ensuring guest satisfaction. Brush up on your knowledge of fitness and wellness trends, as well as any relevant software you might use for scheduling and payments. This will show that you’re prepared and capable of handling the responsibilities of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Health Club Receptionist. This not only shows your enthusiasm for the position but also helps you gauge if it’s the right fit for you.
