At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fantastic experience at our new Health Club.
- Company: Join Theobalds Hotel, part of the Flying Trade Group, with a vibrant hospitality culture.
- Benefits: Enjoy flexible hours, up to 33 days annual leave, and discounts on meals and stays.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be part of an exciting new venture in hospitality and make every guest feel special.
- Qualifications: Positive attitude, great communication skills, and a passion for customer service.
The predicted salary is between 18900 - 23100 £ per year.
This is a great opportunity to take on the next steps in your hospitality career and join our newly launched Health Club at Theobalds Hotel , as Health Club Receptionist .
In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘ Ownership with Personality ’ values.
Our brand new Health Club brings a fresh, exciting space for fitness and wellbeing, right at the heart of a stylish, historic setting.
Join us and be part of something new in a location that’s as inspiring as it is convenient.
We’re looking for Health Club Receptionists
You bring a calm, positive energy to every guest interaction.
You'll be confident communicating with guests and members as they enjoy our facilities, from reformer and spin classes, to the gym and spa garden, ensuring every experience feels special.
- Duties and responsibilities as our Health Club Receptionist will include:
- Take and manage class and PT bookings
- Dealing with membership enquiries on the phone and inhouse
- Greeting members and guests warmly when they arrive
- Front of House - serving drinks, shakes and light bites
- Complete operational/compliance checks such as temperature and water checks
- Taking payments for bookings/ products in the club
- Answering calls and emails, ensuring a high level of guest service at all time
- Schedule
This role includes rota'd shifts across, mornings, evenings and weekends. Flexible shiftsbetween the following times:
- 6am - 10pm Mon-Fri
- 7am - 9pm Sat/Sun
What we can offer you as our Health Club Receptionist
• Increasing annual leave – up to 33 days!
- Flexible working hours
• Up to 50% off meals and stays across our UK hotels!!
- On-site parking
- 24/7 Employee Assistance Programme – support whenever you or your family need it
- Stream access – draw or save your wages as you earn
- Development programmes to help you rise into a true‘Hospitality Superstar’
- Apprenticeships, training and internal promotion opportunities
- Bike and cycle to work schemes
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 14 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, come join us!
#J-18808-Ljbffr
Receptionist employer: Theobalds Hotel
Theobalds Hotel is an excellent employer, offering a vibrant work culture where positivity and guest satisfaction are at the forefront. With flexible working hours, increasing annual leave, and a range of discounts, employees can enjoy a balanced lifestyle while contributing to a newly launched Health Club that prioritises memorable experiences for guests. Join us to grow in a supportive environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Theobalds Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Theobalds Hotel
Don't be shy about reaching out to Theobalds Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Theobalds Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Theobalds Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
