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- Tasks: Lead a team of technicians, ensuring efficient job distribution and administration.
- Company: Join a busy main car dealer known for its successful motor trade team.
- Benefits: Competitive salary with performance bonuses and a supportive work environment.
- Why this job: Great opportunity to advance your career in a dynamic automotive setting.
- Qualifications: Experience as an Automotive Service Advisor is essential; strong leadership skills are a plus.
- Other info: Work hours are 8am-6pm with one Saturday shift every three weeks.
The predicted salary is between 34000 - 38000 £ per year.
Are you an experienced and successful Automotive Service Advisor looking for a step up? Discover an amazing opportunity with a busy main dealer! Workshop Controller – Stevenage Salary: £34K OTE £7,020 (based on 100% workshop performance) £11,520 (based on 125% workshop performance) Working Hours: 8am – 6pm , 1 in 3 Saturdays 8am – 1pm Our client is seeking an experienced Workshop Controller to join their already successful motor trade team working within a busy main car dealer. You need to be a team player, able to work to deadlines and have the ability to use your own initiative. Workshop Controller Responsibilities: * Responsible for the efficiency and utilization of technicians * Ensuring successful distribution of job cards through the workshop * All related administration is completed to an accurate standard. * Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS * Pass all completed jobs to service costing / warranty / administration for invoicing whilst ensuring all work hours expended have been documented * Operate the workshop loading system, allocating jobs to the Technicians who are most suitable * Upsell to customers when appropriate and enjoy hitting both personal and department targets * Managing 20 Technicians, both passenger car and commercial The Ideal Workshop Controller: * Be a true service professional who is an …
Workshop Controller employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Make sure to highlight your experience in managing a team of technicians. Share specific examples of how you've improved efficiency and utilization in your previous roles, as this is crucial for the Workshop Controller position.
✨Tip Number 2
Familiarize yourself with the latest workshop management systems and software. Being knowledgeable about DMS and job card processing will give you an edge over other candidates.
✨Tip Number 3
Demonstrate your ability to upsell services effectively. Prepare to discuss strategies you've used in the past to meet personal and departmental targets, as this is a key responsibility of the role.
✨Tip Number 4
Show your passion for the automotive industry and your commitment to providing excellent customer service. This will resonate well with the hiring team and align with their expectations for a true service professional.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Automotive Service Advisor and any relevant skills that align with the Workshop Controller role. Emphasize your ability to manage a team and your experience with workshop efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to take on more responsibility. Mention specific achievements in your previous roles that demonstrate your capability to excel as a Workshop Controller.
Highlight Relevant Experience: In your application, focus on your experience with job card management, technician allocation, and upselling services. Provide examples of how you've successfully managed teams and improved workshop performance in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Workshop Controller position.
How to prepare for a job interview at theo
✨Show Your Automotive Knowledge
Make sure to highlight your experience as a Service Advisor and any specific knowledge you have about workshop operations. Discuss how you've successfully managed technicians and improved efficiency in previous roles.
✨Demonstrate Team Leadership Skills
Since the role involves managing a team of 20 technicians, be prepared to share examples of how you've effectively led teams in the past. Talk about your approach to motivating others and ensuring deadlines are met.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to allocate jobs efficiently or handle a difficult situation with a technician or customer. This will showcase your ability to think on your feet.
✨Discuss Upselling Techniques
As upselling is part of the role, be ready to discuss your experience with this. Share specific examples of how you've successfully upsold services or products to customers while maintaining a high level of service.
