At a Glance
- Tasks: Lead a team of technicians and ensure smooth workshop operations.
- Company: Join a busy main dealer known for its exceptional service.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive work environment.
- Why this job: Advance your career in a dynamic setting with growth opportunities.
- Qualifications: Experience as a Workshop Controller in a main dealer service department is essential.
- Other info: Work Monday to Friday with occasional Saturday shifts.
The predicted salary is between 24000 - 56000 £ per year.
Workshop Controller – Elstree Salary: Up to £40,000 per annum plus bonus Working Hours: Monday to Friday, 8:00am – 6:00pm1 in 3 Saturdays, 8:30am – 1:00pm Are you an experienced and successful Automotive Service Advisor looking to take the next step in your career? Discover an incredible opportunity with a busy main dealer! Workshop Controller Responsibilities: Overseeing the efficiency and utilization of technicians. Ensuring the smooth distribution of job cards throughout the workshop. Completing all related administration to an accurate and professional standard. Ensuring timely and accurate processing of all job card write-ups and job completion status on the DMS. Passing completed jobs to service costing, warranty, or administration for invoicing while ensuring all hours worked are properly documented. Managing the workshop loading system and assigning jobs to the most suitable technicians. Upselling to customers when appropriate, achieving both personal and departmental targets. The Ideal Workshop Controller: A strong communicator and leader who thrives under pressure and provides exceptional service. Experienced as a Workshop Controller, with a solid career history in a main dealer service department. A professional who has worke…
Workshop Controller employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Make sure to highlight your leadership skills during the interview. As a Workshop Controller, you'll need to demonstrate your ability to manage and motivate technicians effectively.
✨Tip Number 2
Familiarize yourself with the latest automotive technologies and service management systems. Being knowledgeable about these tools will show that you are prepared to handle the responsibilities of the role.
✨Tip Number 3
Prepare examples of how you've successfully upsold services in the past. This will help you illustrate your ability to meet personal and departmental targets, which is crucial for this position.
✨Tip Number 4
Research the specific main dealer you are applying to. Understanding their values and customer service approach can give you an edge in demonstrating your fit for their team.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Workshop Controller or Automotive Service Advisor. Focus on relevant skills such as communication, leadership, and efficiency management that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to lead a team. Mention specific achievements in previous roles that demonstrate your capability to oversee workshop operations effectively.
Highlight Relevant Experience: In your application, emphasize your experience in managing technicians and handling job cards. Provide examples of how you have improved efficiency or customer satisfaction in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Workshop Controller.
How to prepare for a job interview at theo
✨Show Your Leadership Skills
As a Workshop Controller, you'll need to demonstrate your ability to lead and manage a team. Be prepared to share examples of how you've successfully overseen technicians in the past and how you handled any challenges that arose.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Make sure to discuss your experience in communicating with both technicians and customers. Provide specific instances where your communication skills led to improved efficiency or customer satisfaction.
✨Discuss Your Organizational Skills
The role requires managing job cards and ensuring smooth operations in the workshop. Talk about your organizational strategies and tools you use to keep everything running smoothly, especially under pressure.
✨Prepare for Technical Questions
Expect questions related to automotive service processes and systems. Brush up on your technical knowledge and be ready to explain how you would handle specific scenarios, such as job card processing or upselling services.