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- Tasks: Help customers with their vehicle needs and ensure top-notch service.
- Company: Join a thriving dealership in West London known for its success and growth.
- Benefits: Enjoy a competitive salary, bonuses, overtime pay, and a supportive work environment.
- Why this job: This role offers a chance to shine in customer service and grow your career.
- Qualifications: Previous experience as a Service Advisor and strong communication skills are essential.
- Other info: Work Monday to Friday with occasional Saturdays, all while maximizing your earnings.
The predicted salary is between 28000 - 42000 £ per year.
Are you a successful Service Advisor looking to take the next step in your career? Service Advisor – West London Salary: Basic £35,000 + bonus + overtime OTE £45,000 Working Hours: Mon – Fri 8am-6pm. 1 in 8 sats (paid as overtime) 8am-2pm Due to continuing business success and growth our client has a fantastic opportunity available for a Senior Service Advisor to join their busy dealership in West London. The ideal Service Advisor: Previous experience in a similar role is essential A passion to deliver a high standard of customer service Bags of personality and can take dealing with customers in their stride Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work Senior Service Advisor key responsibilities: Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of custo…
Service Advisor - West London employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - West London
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor in your conversations. Share specific examples of how you've successfully managed customer relationships and resolved issues, as this will demonstrate your capability for the role.
✨Tip Number 2
Showcase your passion for customer service during your interactions. Be prepared to discuss how you go above and beyond to ensure customer satisfaction, as this is a key quality we look for in a Senior Service Advisor.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or face-to-face, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with a friend to refine your approach.
✨Tip Number 4
Familiarize yourself with the latest automotive technologies and services. Being knowledgeable about what our dealership offers will not only impress us but also help you in identifying ways to assist customers effectively.
We think you need these skills to ace Service Advisor - West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Focus on your customer service skills, communication abilities, and any relevant achievements that demonstrate your capability in a similar role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality customer service. Mention specific examples from your past roles where you successfully managed customer relationships or exceeded sales targets.
Highlight Relevant Skills: In your application, emphasize your administration skills and computer proficiency. Detail how you have organized and prioritized work in previous positions to improve efficiency.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Let them know why you are excited about the opportunity to work as a Senior Service Advisor and how you can contribute to their success.
How to prepare for a job interview at theo
✨Show Your Customer Service Passion
Make sure to highlight your passion for delivering exceptional customer service. Share specific examples from your previous roles where you went above and beyond to assist customers, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Since excellent communication is key for a Service Advisor, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with customers in both face-to-face and over-the-phone situations.
✨Be Ready to Discuss Administration Skills
Prepare to talk about your experience with administrative tasks and using computer systems. Be ready to provide examples of how you organized and prioritized your workload in previous positions.
✨Understand the Role's Responsibilities
Familiarize yourself with the key responsibilities of a Senior Service Advisor. Be prepared to discuss how you would establish rapport with customers and identify their needs to achieve sales targets, showcasing your understanding of the role.
