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For Companies At a Glance
- Tasks: Assist customers, manage parts orders, and support the service team in a dynamic environment.
- Company: Join a prestigious main dealership known for excellence in the automotive industry.
- Benefits: Enjoy competitive salary, regular hours, and potential for growth in a thriving company.
- Why this job: Be part of a friendly team, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: Experience in automotive parts, strong communication skills, and a valid UK driving licence required.
- Other info: Opportunity to work with a leading brand and develop your career in the automotive sector.
Are you a successful Parts Advisor looking for a new challenge? Discover an amazing opportunity with a Prestige main Dealership!
Salary: £28,000 – £32,000 per annum
Working Hours: Monday to Friday: 7:00 am – 5:00 pm or 8:00 am – 6:00 pm; Alternate Saturdays: 8:00 am – 12:00 pm (1 in 2)
Theo is currently seeking to recruit an experienced Parts Advisor to join our Client in Enfield. Experience in a Motor-trade Parts Advisor position within the automotive industry is essential.
Parts Advisor Responsibilities:
- Meeting and greeting customers coming into the Parts department
- Ordering, booking out parts, invoicing and taking payment
- General Aftersales enquiries - working as a team with the Service department
- Providing estimates when required
- Achieve sales by prospecting, acquiring and maintaining accounts
- Deal with any customer enquiries over the phone and face to face
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
- Contact customers offering special promotions that are available from time to time
The ideal Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded
- Friendly but professional manner and will demonstrate integrity, discretion and objectivity
- Can demonstrate experience in a parts department
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Good telephone manner
- Knowledge of Kerridge is essential
- Full, valid and clean UK driving licence
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.
Parts Advisor employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Make sure to research the specific dealership and its reputation in the automotive industry. Understanding their values and customer service approach can help you tailor your conversations during interviews.
✨Tip Number 2
Brush up on your technical knowledge of motor vehicles, especially if you have experience with specific brands or models that the dealership focuses on. This will show your commitment to providing excellent service.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide insights into the company culture and what the hiring managers are really looking for in a Parts Advisor.
✨Tip Number 4
Prepare to discuss your experience with Kerridge or similar systems during the interview. Being able to demonstrate your familiarity with these tools will set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor in the automotive industry. Emphasise your skills in customer service, parts ordering, and any technical knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to meet customer expectations and work effectively with colleagues.
Highlight Relevant Skills: In your application, clearly outline your familiarity with Kerridge and your technical understanding of motor vehicles. These are essential skills for the position and should be prominently featured.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week or so. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at theo
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of how motor vehicles work. Be prepared to discuss specific parts and their functions, as well as any recent developments in automotive technology that could enhance your service.
✨Demonstrate Customer Service Skills
Since the role involves meeting and greeting customers, practice how you would handle various customer scenarios. Highlight your ability to exceed customer expectations and maintain excellent relations during the interview.
✨Familiarise Yourself with Kerridge
Knowledge of Kerridge is essential for this position. If you're not already familiar, take some time to learn about its functionalities and how it can streamline parts ordering and invoicing processes.
✨Prepare for Teamwork Questions
The ideal candidate works well with colleagues to achieve sales goals. Think of examples from your past experience where you successfully collaborated with a team, especially in a fast-paced environment like a parts department.
