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- Tasks: Assist customers with parts inquiries and manage orders in a dynamic automotive environment.
- Company: Join a prestigious main dealership known for excellence in customer service.
- Benefits: Competitive salary, benefits package, and a supportive team culture.
- Why this job: Be part of a successful team and enhance your automotive knowledge while helping customers.
- Qualifications: Experience in automotive parts advising and strong customer service skills required.
- Other info: Opportunity for career growth in a thriving automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
Are you a successful Parts Advisor looking for a new challenge? Please ensure you read the below overview and requirements for this employment opportunity completely. Discover an amazing opportunity with a Prestige main Dealership!
Automotive Parts Advisor – Stansted
Salary: Basic £28,000 - £36,000 plus benefits
Working Hours: Monday – Friday 8am - 6pm
Theo is currently seeking to recruit an experienced Parts Advisor to join our Client. Experience in a Motor-trade Parts Advisor position within the automotive industry is essential.
Parts Advisor Responsibilities:
- Meeting and greeting customers coming into the Parts department
- Ordering, booking out parts, invoicing and taking payment
- General Aftersales enquiries - working as a team with the Service department
- Providing estimates when required
- Achieve sales by prospecting, acquiring and maintaining accounts
- Deal with any customer enquiries over the phone and face to face
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
- Contact customers offering special promotions that are available from time to time
The ideal Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded
- Friendly but professional manner and will demonstrate integrity, discretion and objectivity
- Can demonstrate experience in a parts department
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Good telephone manner
- Knowledge of Kerridge is essential
- Full, valid and clean UK driving licence
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.
Parts Advisor employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Parts Advisor role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of parts systems like Kerridge and be ready to discuss how you can exceed customer expectations. Show them you’re not just any Parts Advisor, but the right one for their team.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor. Use keywords from the job description to show that you’re the perfect fit for the role. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the automotive industry and why you want to join our team. Keep it friendly but professional, just like we are at StudySmarter.
Show Off Your Customer Service Skills: Since customer relations are key in this role, make sure to include examples of how you've exceeded customer expectations in the past. We love seeing how you connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at theo
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of automotive parts and their functions. Being able to discuss specific parts and their applications will show that you're not just familiar with the role, but genuinely passionate about it.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to exceeding expectations.
✨Familiarise Yourself with Kerridge
Since knowledge of Kerridge is essential, take some time to review its functionalities. If you have experience using it, be ready to discuss how you've utilised it effectively in past positions.
✨Practice Your Communication Skills
As a Parts Advisor, you'll need to communicate clearly with customers and colleagues. Practise answering common interview questions out loud, focusing on maintaining a friendly yet professional tone.
