At a Glance
- Tasks: Engage with customers, manage parts orders, and support the service team in a busy dealership.
- Company: Respected main dealership in Dartford with a high-performing aftersales team.
- Benefits: Competitive salary, bonus potential, supportive leadership, and career growth opportunities.
- Other info: Fast-paced workplace with great facilities and a friendly team atmosphere.
- Why this job: Join a dynamic environment with excellent earning potential and a chance to build a long-term career.
- Qualifications: Experience as a Parts Advisor and strong customer service skills are essential.
The predicted salary is between 31500 - 35000 £ per year.
Are you an experienced Parts Advisor looking for your next challenge? Our client — a busy, respected main dealership in Dartford— is searching for a confident and knowledgeable Parts professional to join their growing aftersales team. Whether your background is as an Automotive Parts Advisor, Aftersales Parts Adviser, Parts Specialist, Motor Trade Parts Advisor or similar role, this is a fantastic opportunity to join a high-performing department with excellent earning potential.
Salary: £31,500 - £35,000 OTE £37,333
Hours: Monday-Friday, 8am-6pm (1 in 2) Saturdays
Why you'll love this role:
- Work with a prestige, high-volume main dealer
- Great earning potential with bonus + Saturday overtime
- Supportive Aftersales and Parts leadership team
- Excellent facilities, systems and a busy environment that keeps the day moving
- Genuine opportunity to build a long-term career in a successful dealer group
What you'll be doing (and doing brilliantly):
- Meeting and greeting customers in the Parts department
- Ordering, booking out parts, invoicing and taking payment
- Handling general Aftersales enquiries and supporting the Service team
- Providing accurate estimates when needed
- Achieving sales targets through prospecting and account management
- Dealing with customer enquiries face-to-face and over the phone
- Checking in parts deliveries and assisting with stock checks
- Working closely with the workshop, service advisers/advisors and customers
- Contacting customers about promotions and parts offers
What we're looking for:
- Experience as a Motor Trade Parts Advisor / Parts Adviser is essential
- Strong technical understanding of vehicle components
- Friendly, professional manner with great customer service skills
- Team player who supports colleagues to hit shared targets
- Confident on the phone and proactive with customer enquiries
- Experience using Kerridge
- Full, clean UK Driving Licence
- Organised, detail-focused and comfortable in a fast-paced parts environment
Parts Advisor in London employer: theo
Join a respected main dealership in Dartford as a Parts Advisor, where you'll thrive in a supportive and dynamic aftersales team. With excellent earning potential, opportunities for career growth, and a commitment to employee development, this role offers a rewarding environment for those passionate about the automotive industry. Enjoy working with a prestigious dealer group that values teamwork and customer service, all while benefiting from state-of-the-art facilities and a busy, engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, bring along examples of your work or achievements. It’s a great way to demonstrate your expertise as a Parts Advisor.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After any interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Parts Advisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Parts Advisor or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your technical understanding of vehicle components and customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy dealership. Mention specific experiences that relate to the role and show us your enthusiasm for joining our aftersales team.
Show Off Your Achievements:When detailing your past roles, focus on your achievements. Did you exceed sales targets? Help improve customer satisfaction? We love to see numbers and results, so make sure to include them to grab our attention!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at theo
✨Know Your Parts
Brush up on your knowledge of vehicle components and parts. Be ready to discuss specific parts you've worked with and how they relate to the role. This will show your technical understanding and confidence in the subject.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer, as this will highlight your friendly and professional manner.
✨Show Your Team Spirit
Be ready to talk about how you’ve collaborated with colleagues in the past. Share instances where you supported your team to achieve shared targets, as teamwork is crucial in a busy dealership environment.
✨Practice Makes Perfect
Rehearse common interview questions related to the role, such as handling customer enquiries or achieving sales targets. This will help you articulate your experience clearly and confidently during the interview.