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- Tasks: Engage with customers, manage parts orders, and support the service team in a dynamic environment.
- Company: Respected main dealership in Eastbourne with a high-performing aftersales team.
- Benefits: Competitive salary, overtime pay, pension scheme, and excellent career growth opportunities.
- Why this job: Join a busy dealership and make a real impact while building a long-term career.
- Qualifications: Experience as a Parts Advisor and strong customer service skills are essential.
- Other info: Fast-paced environment with supportive leadership and great facilities.
The predicted salary is between 28000 - 32000 £ per year.
Are you an experienced Parts Advisor looking for your next challenge? Our client — a busy, respected main dealership in Eastbourne — is searching for a confident and knowledgeable Parts professional to join their growing aftersales team. Whether your background is as an Automotive Parts Advisor, Aftersales Parts Adviser, Parts Specialist, Motor Trade Parts Advisor or similar role, this is a fantastic opportunity to join a high-performing department with excellent earning potential.
Salary: £28,000 - £32,000 + Overtime
Hours: Monday-Friday, 8:30am-5:30pm, One in two Saturdays - Paid as overtime
Why you’ll love this role:
- Work with a prestige, high-volume main dealer
- Pension scheme
- Great earning potential with bonus + Saturday overtime
- Supportive Aftersales and Parts leadership team
- Excellent facilities, systems and a busy environment that keeps the day moving
- Genuine opportunity to build a long-term career in a successful dealer group
What you’ll be doing (and doing brilliantly):
- Meeting and greeting customers in the Parts department
- Ordering, booking out parts, invoicing and taking payment
- Handling general Aftersales enquiries and supporting the Service team
- Providing accurate estimates when needed
- Achieving sales targets through prospecting and account management
- Dealing with customer enquiries face-to-face and over the phone
- Checking in parts deliveries and assisting with stock checks
- Working closely with the workshop, service advisers/advisors and customers
- Contacting customers about promotions and parts offers
What we’re looking for:
- Experience as a Motor Trade Parts Advisor / Parts Adviser is essential
- Friendly, professional manner with great customer service skills
- Team player who supports colleagues to hit shared targets
- Confident on the phone and proactive with customer enquiries
- Experience using Kerridge
- Full, clean UK Driving Licence
- Organised, detail-focused and comfortable in a fast-paced parts environment
- Strong technical understanding of vehicle components
Sound like you? If you’re a motivated Parts Advisor ready to take the next step in your career, APPLY today — we’d love to speak with you.
Parts Advisor in Eastbourne employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Eastbourne
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be interacting with customers all day. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the dealership and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Parts Advisor in Eastbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your experience in the automotive industry and any specific skills that match the job description, like customer service and parts management. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Mention your passion for the motor trade and how you can contribute to our busy dealership.
Show Off Your Skills: In your application, don’t forget to mention your experience with systems like Kerridge and your technical understanding of vehicle components. We love seeing candidates who are detail-focused and organised, so make sure to highlight these traits!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in front of the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at theo
✨Know Your Parts Inside Out
Brush up on your knowledge of vehicle components and parts systems. Be ready to discuss specific parts, their functions, and how they fit into the overall vehicle. This will show that you’re not just a Parts Advisor but a knowledgeable professional who can provide valuable insights.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer enquiries in the past. Whether it’s resolving a complaint or upselling a part, demonstrating your friendly and professional manner will resonate well with the interviewers.
✨Familiarise Yourself with Kerridge
Since experience using Kerridge is essential, make sure you’re comfortable discussing how you’ve used this system in previous roles. If you can, practice navigating it beforehand so you can confidently talk about your experience during the interview.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios where you might need to demonstrate how you would handle a customer interaction. Practising these situations can help you feel more at ease and showcase your proactive approach to customer service.
