Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance customer experience and manage service bookings at a reputable dealership.
- Company: Well-known dealership in Cambridge with a supportive team culture.
- Benefits: Competitive salary, uncapped earnings, and excellent benefits.
- Why this job: Join a dynamic team and make a real difference in customer care.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Opportunity for career growth in a thriving automotive environment.
The predicted salary is between 30000 - 31900 £ per year.
A reputable dealership in Cambridge is seeking a Service Advisor to enhance customer experience and manage service bookings. The ideal candidate has prior experience in similar roles, strong communication skills, and a proactive approach.
Responsibilities include:
- Welcoming customers
- Booking services
- Upselling additional services
A competitive salary package of £30,000 - £31,900 basic with £40,000 OTE uncapped and excellent benefits are offered in a supportive team environment.
Automotive Service Advisor – Customer Care & Upsell in Cambridge employer: theo
Contact Detail:
theo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor – Customer Care & Upsell in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your communication skills and proactive approach. Prepare a brief introduction about yourself that highlights your experience and how you can enhance customer care and upsell services.
✨Tip Number 3
Don’t just apply anywhere; focus on dealerships that align with your values. Check out our website for openings that match your skills and interests. Tailor your approach to each dealership, showing them why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Use this opportunity to reiterate your enthusiasm for the role and remind them of your key strengths that make you the ideal candidate.
We think you need these skills to ace Automotive Service Advisor – Customer Care & Upsell in Cambridge
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous roles you've had as a Service Advisor or in customer care. We want to see how your experience can enhance our customer experience and help with service bookings.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. We love a well-structured application that shows us you can communicate effectively with customers.
Be Proactive: We’re looking for someone with a proactive approach. In your application, share examples of how you've gone above and beyond in past roles. This will show us you're the right fit for upselling additional services.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our dealership in Cambridge.
How to prepare for a job interview at theo
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and customer care. Familiarise yourself with common service bookings and upselling techniques. This will show the dealership that you’re not just passionate about cars but also understand how to enhance the customer experience.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member, focusing on how you would welcome customers and discuss service options. This will help you feel more at ease during the actual interview.
✨Show Your Proactive Side
Think of examples from your past experience where you took initiative to improve customer satisfaction or upsell services. Be ready to share these stories during the interview, as they’ll demonstrate your proactive approach and ability to add value to the team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the dealership’s approach to customer care and upselling. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation!
