Store Manager in Guildford

Build Your Future with a Retail Legend: Store Manager at Robert Dyas

At Robert Dyas, we're more than just a Home and Garden store – we're a community of passionate retail experts dedicated to creating exceptional experiences for our customers. We pride ourselves on a friendly, collaborative, and supportive culture where every colleague feels valued and empowered to make a real difference. If you're a customer-focused leader who thrives in a fast-paced environment and wants to be part of an heritage British brand that is constantly evolving, your dream role is right here.

The Role

As a Store Manager, you are a leader of great colleagues and the heart of our store operations. You won't just manage tasks; you will inspire and coach your team to achieve their full potential, providing the mentorship needed to build a high-performing leadership bench. You'll be the bridge between our central strategy and store-level execution, ensuring every customer receives the exceptional service we are known for while driving sales and profitability through commercial and tactical expertise.

What you'll be doing:

• Inspiring your team to smash sales targets and drive results.

• Cultivating a high-energy, sales focused but supportive work environment where talent thrives.

• Championing the customer journey to exceed expectations every single day.

• Ensuring a visually stunning shop floor with high-impact merchandising.

• Recruiting, developing, and retaining a pipeline of top-tier retail talent.

• Mastering all store operations, from stock control to health and safety compliance.

• Analysing KPIs to identify trends and proactively address performance gaps.

What you'll bring to the team:

• A resilient, 'get stuff done' attitude and a passion for people leadership.

• Proven success in a multi-site or high-volume retail environment.

• Strong commercial acumen with the ability to interpret financial reports and complex data.

• Excellent communication skills to influence stakeholders at all levels.

• A proactive approach to change management and continuous improvement.

Why you'll love it here:

• Clear paths for career growth and structured development programs.

• Great work/life balance within a results-focused business.

• Generous colleague discount across all Theo Paphitis Retail Group - Robert Dyas, Ryman, Boux Avenue and London Graphic Centre.

• Competitive pay and performance-based bonus and incentives to reward your hard work.

• A comprehensive benefits package including pension (with enhancement options), life assurance, and full wellness support resources.

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