Warehouse Operative in Crewe

WHAT WILL THIS ROLE INVOLVE?

The purpose of this role is to accurately pick and prepare stock for store deliveries, ensuring orders are completed efficiently, correctly and within required timescales. The role involves picking products from warehouse locations onto pallets or into cages ready for dispatch.

WHAT WILL YOU BE RESPONSIBLE FOR?

Order Picking

• Pick stock accurately from designated warehouse locations in line with store orders.
• Use handheld scanners or warehouse systems to identify and confirm products and quantities.
• Ensure the correct products and quantities are picked for each store.
• Follow pick instructions and work to agreed productivity targets.
• Report missing, damaged or incorrectly located stock to the Team Manager.
• Ensure all orders are picked within the required deadlines.

Pallet and Cage Building

• Pick items and build store orders onto pallets or into cages as required.
• Stack products safely and securely to prevent damage during storage and transportation.
• Ensure pallets and cages are organised correctly and suitable for store delivery.
• Keep different store orders separate and clearly identifiable.
• Ensure heavier items are placed safely at the bottom and lighter or fragile items are protected.
• Wrap and secure pallets when required.
• Ensure cages are loaded safely and not overloaded.

Stock Handling and Accuracy

• Handle all stock carefully to avoid damage.
• Check product descriptions, quantities and locations when picking.
• Report stock discrepancies, damaged products and picking errors.
• Ensure products are placed onto the correct pallet or into the correct cage.
• Maintain good stock handling practices throughout the picking process.

Warehouse Housekeeping

• Keep picking aisles and working areas clean, tidy and free from obstructions.
• Return unused pallets, cages and equipment to designated areas.
• Remove loose cardboard, shrink wrap and packaging from picking locations.
• Ensure stock is not left in walkways or emergency access routes.
• Maintain good housekeeping standards throughout the shift.

Health and Safety

• Follow all warehouse health and safety procedures.
• Use manual handling techniques when lifting and moving stock.
• Wear the required personal protective equipment.
• Report any hazards, accidents or damaged equipment to the Team Manager.
• Ensure pallets and cages are safe and stable before moving them.
• Follow pedestrian and MHE safety rules at all times.

WHAT WE WOULD LIKE TO SEE IN YOU

• Good attention to detail and accuracy.
• Able to work to deadlines and productivity targets.
• Good organisational skills.
• Reliable, hardworking and able to work as part of a team.
• Able to work in a busy warehouse environment.
• Physically able to carry out picking and manual handling duties.
• Previous warehouse picking experience is desirable but not essential.
• Experience using handheld scanners or warehouse systems is desirable.

WHAT YOU WILL GET FROM US

• Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.
• Generous holiday allowance plus an extra wellbeing day to recharge.
• Tailored training, structured career progression, and funded apprenticeship programmes.
• Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2Work scheme, and access to mental health first aiders and wellness support.
• A collaborative team with recognition awards and regular social events.

WHO ARE WE?

With over 130 years of heritage, Ryman is the UK’s go-to destination for stationery, office supplies, and tech. Operating over 200 stores alongside a thriving digital presence, we are proud to be part of the Theo Paphitis Retail Group (including Robert Dyas, Boux Avenue, and London Graphic Centre).

We are a resilient, innovative, and customer-first business. We believe in equipping our people with the tools they need to grow, thrive, and succeed.

Ryman is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment where everyone can be themselves at work.

PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.