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- Tasks: Coordinate delivery of timber products and ensure customer satisfaction through effective planning.
- Company: Established UK manufacturer with strong values in safety, teamwork, and sustainability.
- Benefits: 26 days holiday, mini healthcare package, pension scheme, and annual bonus.
- Why this job: Join a supportive team and make a real impact in a growing industry.
- Qualifications: Experience in despatch or supply chain planning, strong Excel skills, and attention to detail.
- Other info: Permanent, full-time role with opportunities for career progression.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a well-established UK manufacturing business operating within the timber and wood products sector. With strong values around safety, integrity, teamwork, and sustainability, the business has seen significant growth through continued investment in modern equipment while maintaining a bespoke, customer-focused approach. As a Despatch Planner, you will join a collaborative supply chain team where people truly are at the heart of the operation.
Working Hours
Monday to Friday
Benefits
- 26 days holiday plus bank holidays
- Mini healthcare package
- Pension scheme
- Annual profit-related bonus
- Permanent, full-time role
Job Description
As a Despatch Planner, you will coordinate the delivery of sawn timber products to customers across the UK. The role focuses on planning, customer service, and communication rather than hands-on transport. The Despatch Planner will review order books, monitor production schedules, plan loads, arrange internal and external transport, and liaise closely with customers, sales teams, and haulage partners to meet delivery expectations.
Skills & Experience
To succeed as a Despatch Planner, you will ideally have experience in despatch, transport, production, or supply chain planning. Strong Excel and Outlook skills are essential, alongside excellent attention to detail, organisation, and communication. GCSE-level Maths and English (or equivalent) are preferred.
Why Should You Apply?
This Despatch Planner opportunity offers stability, variety, and progression within a growing UK manufacturer. Joining as a Despatch Planner means becoming part of a supportive team that values safety, quality, and continuous improvement. If you’re looking for a hands-on planning role with real impact, apply now for the Despatch Planner position.
Despatch Coordinator in Durham employer: Theo James Recruitment
Contact Detail:
Theo James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Coordinator in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in supply chain or despatch roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to despatch and supply chain planning. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your Excel and Outlook skills during interviews. Bring examples of how you've used these tools in past roles to improve efficiency or communication. It’s all about demonstrating your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Despatch Coordinator in Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in despatch, transport, or supply chain planning. We want to see how your skills align with the role, so don’t be shy about showcasing your strong Excel and Outlook abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re a great fit for the Despatch Planner role. Mention your attention to detail and organisational skills, and how they can contribute to our collaborative team.
Showcase Your Communication Skills: Since this role involves liaising with customers and partners, make sure to highlight any experience you have in customer service or communication. We love candidates who can demonstrate their ability to keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Theo James Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the despatch process. Brush up on your knowledge of supply chain planning and be ready to discuss how your experience aligns with the role. Familiarise yourself with the company's values around safety, integrity, and sustainability, as these will likely come up in conversation.
✨Excel at Excel
Since strong Excel skills are essential for this role, be prepared to demonstrate your proficiency. You might be asked about specific functions or how you would use Excel to manage data effectively. Consider bringing examples of past work where you've used Excel to solve problems or improve processes.
✨Communication is Key
As a Despatch Planner, you'll need to liaise with various teams and customers. Practice articulating your thoughts clearly and concisely. Think of examples where your communication skills made a difference in a previous role, especially in coordinating with different stakeholders.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. This shows your interest in the role and the company. You could ask about their approach to sustainability in logistics or how they measure success in the despatch team. It’s a great way to demonstrate that you’re thinking ahead and are genuinely interested in contributing to their goals.
