At a Glance
- Tasks: Host live shopping events and create engaging shoppable videos in under 30 seconds.
- Company: Join a dynamic team at CSD, a leader in luxury retail experiences.
- Benefits: Enjoy a competitive salary, incentive plans, and full-time benefits.
- Other info: Flexible schedule with opportunities for growth in a vibrant start-up environment.
- Why this job: Combine your passion for fashion with a fun, interactive shopping experience.
- Qualifications: Love for shopping, strong customer service skills, and on-screen charisma.
The predicted salary is between 36000 - 60000 € per year.
As a Live Personal Shopper, you will host shopping events for various video marketplaces. You will be creating shoppable videos in under 30 seconds and hosting live events, allowing you to host these experiences in real-time as you shop. You'll curate a selection of items daily with luxury retailers in your market, film short videos showcasing the product, build relationships with sales associates and retailers, respond to customer inquiries and coordinate purchase orders with the fulfillment and operations team. This is an exciting on-air position with a strong sales-focus – you will have monthly quotas to meet with events hosted, items posted and sales achieved. We offer a competitive salary, incentive plan and benefits (full-time).
Responsibilities:
- Much like an influencer, you will build a loyal clientele through follower count on shopping marketplaces and customer service via apps.
- Meet or exceed monthly sales goals as directed by CSD.
- Establish and maintain a high level of customer satisfaction by responding to customer inquiries (pre and post events) through chat via app.
- Develop long lasting relationships with customers that lead to an increase in sales.
- Create and manage your shopping schedule, with regards to in store filming and length of time spent at each location.
- Adhere to quality and quantity standards, as directed by your manager. Shoppers are expected to host on average 5-7 events per week, with an average of 50-75 products per event. The specific targets of events and products at any given time will be directed by management.
- Ensure accuracy and quality of products received for fulfillment purposes.
- Work cross-functionally to ensure successful completion and execution of events and order fulfilment.
Qualifications:
- Strong passion for shopping, fashion, style and luxury goods.
- Comfortable in front of the camera (on screen personality).
- Strong product knowledge in the luxury space as well as trends.
- As a predominately iOS platform, an iPhone is required.
- Ability to work a flexible schedule including evenings, weekends and holiday availability if needed.
- Strong customer service skills.
- Able to adapt quickly in an ever-changing start-up environment.
- Experience in retail, sales, fashion and entertainment is a PLUS.
CSD is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. CSD celebrates and embraces diversity. There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a fast paced role. CSD is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact job description.
Live Personal Shopper – in London employer: Themodems
CSD is an exceptional employer for Live Personal Shoppers, offering a dynamic work environment that fosters creativity and personal growth. With a strong focus on inclusivity and diversity, employees benefit from competitive salaries, incentive plans, and the opportunity to build lasting relationships with luxury retailers and clients. The fast-paced nature of the role, combined with flexible scheduling and a supportive team culture, makes CSD an ideal place for those passionate about fashion and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Live Personal Shopper – in London
✨Tip Number 1
Get your camera ready! As a Live Personal Shopper, being comfortable on screen is key. Practice your presentation skills in front of friends or family to build confidence and get feedback.
✨Tip Number 2
Network like a pro! Build relationships with sales associates and retailers before you even land the job. Attend events, engage on social media, and show your passion for luxury goods to make connections that could help you later.
✨Tip Number 3
Stay flexible! This role requires adaptability, so be prepared to adjust your schedule and approach as needed. Show potential employers that you can thrive in a fast-paced environment by sharing examples from your past experiences.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your passion for shopping and customer service, and let us know why you're excited about this role.
We think you need these skills to ace Live Personal Shopper – in London
Some tips for your application 🫡
Show Your Personality:As a Live Personal Shopper, your on-screen presence is key! Make sure your application reflects your unique style and enthusiasm for shopping. Let us see your personality shine through in your writing!
Highlight Relevant Experience:We want to know about your background in retail, sales, or fashion. Share any experiences that showcase your product knowledge and customer service skills. This will help us see how you can fit into our team!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Themodems
✨Know Your Products Inside Out
As a Live Personal Shopper, you'll need to showcase luxury items confidently. Make sure you research the products you'll be discussing in the interview. Familiarise yourself with current trends and key features of the items to demonstrate your passion and knowledge.
✨Show Off Your On-Screen Personality
Since this role involves being in front of the camera, practice speaking clearly and engagingly. Record yourself presenting a product or hosting a mock shopping event. This will help you feel more comfortable and allow you to showcase your charisma during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to build relationships and maintain high customer satisfaction, as these are crucial for meeting sales goals in this role.
✨Be Ready for a Fast-Paced Environment
This position requires adaptability and quick thinking. Think of scenarios where you've thrived under pressure or adapted to changes swiftly. Share these experiences to show that you're ready to tackle the challenges of a dynamic start-up environment.
