Live Personal Shopper – CSD.Shop

As a Live Personal Shopper, you will host shopping events for various video marketplaces. You will be creating shoppable videos in under 30 seconds and hosting live events, allowing you to host these experiences in real-time as you shop. You’ll curate a selection of items daily with luxury retailers in your market, film short videos showcasing the product, build relationships with sales associates and retailers, respond to customer inquiries and coordinate purchase orders with the fulfillment and operations team. This is an exciting on-air position with a strong sales-focus – you will have monthly quotas to meet with events hosted, items posted and sales achieved. We offer a competitive salary, incentive plan and benefits (full-time).

Responsibilities:

• Much like an influencer, you will build a loyal clientele through follower count on shopping marketplaces and customer service via apps.
• Meet or exceed monthly sales goals as directed by CSD.
• Establish and maintain a high level of customer satisfaction by responding to customer inquiries (pre and post events) through chat via app.
• Develop long lasting relationships with customers that lead to an increase in sales.
• Create and manage your shopping schedule, with regards to in store filming and length of time spent at each location.
• Adhere to quality and quantity standards, as directed by your manager.
• Shoppers are expected to host on average 5-7 events per week, with an average of 50-75 products per event. The specific targets of events and products at any given time will be directed by management.
• Ensure accuracy and quality of products received for fulfillment purposes.
• Work cross-functionally to ensure successful completion and execution of events and order fulfilment.

Qualifications:

• Strong passion for shopping, fashion, style and luxury goods.
• Comfortable in front of the camera (on screen personality).
• Strong product knowledge in the luxury space as well as trends.
• As a predominately iOS platform, an iPhone is required.
• Ability to work a flexible schedule including evenings, weekends and holiday availability if needed.
• Strong customer service skills.
• Able to adapt quickly in an ever-changing start-up environment.
• Experience in retail, sales, fashion and entertainment is a PLUS.

CSD is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. CSD celebrates and embraces diversity. There’s no such thing as a ‘perfect’ candidate. We’re looking for an optimist with grit and determination, who is excited to face the challenges of a fast paced role. CSD is the type of company where you can grow, and we encourage you to apply to us even if you don’t 100% match the exact job description.