QA Engineer

What your team does: The Product Engineering team at Sharedo is responsible for building and evolving a highly configurable work and case management platform used by some of the largest law firms and enterprises globally. Within this, QA is a first‑class citizen. We don’t treat testing as something that happens at the end—we embed it into the entire development lifecycle. Every feature is delivered by a small, cross‑functional team we call the “Three Amigos”: Product (BA/PO), Engineering, and QA. This means you’ll be involved from the very beginning—helping shape requirements, challenge assumptions, and ensure what we build is testable, valuable, and high quality from day one. The team values collaboration, curiosity, and pragmatism. There’s no “throw it over the fence” mentality here—just shared ownership of delivering great software.

Who you are: You’re a QA Engineer who’s seen enough real‑world systems to know that quality isn’t just about test cases—it’s about understanding problems, asking the right questions, and working closely with others to get things right early. You enjoy being involved in the full lifecycle of a feature, not just validating it at the end. You’re comfortable contributing ideas around usability, edge cases, and potential risks, and you’re confident speaking up when something doesn’t feel quite right. You’re naturally curious and methodical. You like digging into how things work, exploring edge cases, and understanding not just what a system does, but why it does it. Most importantly, you’re collaborative and pragmatic. You work well with engineers and product teams, helping to create a shared understanding of quality without introducing friction.

What you’ll work on:

• Collaborate within a “Three Amigos” team (Product, Engineering, QA) to deliver features end‑to‑end
• Contribute early in the lifecycle by validating requirements, identifying gaps, and ensuring testability
• Design and maintain clear, structured test plans, cases, and scenarios in Azure DevOps
• Execute manual testing (functional, regression, smoke) and support broader non‑functional testing (performance, API, security)
• Prepare high‑quality test scenarios to support automated testing pipelines
• Investigate, triage, and manage defects through to resolution in collaboration with engineers
• Participate in feature playbacks and adapt test strategies as requirements evolve
• Support release validation, including running regression packs and signing off release candidates
• Contribute to project‑based testing for client‑specific implementations where required
• Help improve QA processes, tooling, and overall testing strategy across the platform
• Contribute to test coverage reporting, traceability, and quality metrics

What you bring:

• Experience working as a QA Engineer in a product or project environment
• Strong experience writing manual test cases and test scenarios
• Familiarity with Azure DevOps or similar test management tools
• Experience supporting both functional and non‑functional testing
• Understanding of software development lifecycles and agile delivery models
• Ability to quickly understand and test complex domains and workflows
• Strong communication skills and ability to collaborate with engineers and product teams
• A methodical, detail‑oriented approach with a naturally inquisitive mindset
• Demonstrate a keen interest in improving your craft by using AI

Serious bonus points if you have:

• Experience working in legal, insurance, or case management systems
• Exposure to test automation frameworks (e.g. Playwright) or working closely with automation teams
• Experience testing APIs, performance, or security aspects of applications
• Experience balancing product testing and client/project‑based testing
• A strong interest in improving QA practices, tooling, and strategy

What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture. Some highlights of our Total Rewards program include:

• Competitive, equitable salary
• Clio offers a flexible hybrid work environment
• 25 days holiday + bank holidays
• Private Healthcare with Life Insurance