At a Glance
- Tasks: Manage diaries, correspondence, and events while supporting the senior team in a dynamic environment.
- Company: Join Thema, a fast-moving venture capital firm investing in Europe's future.
- Benefits: Competitive salary, 25 days holiday, hybrid working, and career development opportunities.
- Other info: Exciting opportunity to learn about venture capital in a collaborative setting.
- Why this job: Be at the heart of venture capital and make a real impact on the team's success.
- Qualifications: 2-4 years in EA or office management, strong organisational skills, and a proactive mindset.
The predicted salary is between 40000 - 50000 £ per year.
Thema is supporting and investing in Europe’s next generation of venture capital firms. Through Thema Invest, we act as a first-ticket cornerstone LP in emerging European fund managers, providing catalytic capital alongside a broader platform of regulatory, operational and fund-building support through Thema Support. We are a fast-moving team operating at the intersection of investment, regulation and fund operations.
We are seeking a highly organised and personable EA & Operations Manager to keep the team running smoothly and support the senior team across diary management, correspondence, investor relations activity, recruitment, events and office operations. This is a varied, hands-on role that will touch every part of the business. The right person will take genuine ownership of their responsibilities, work with pace and precision, and be comfortable operating in an environment where priorities shift quickly. The role has scope to develop into a specialised role across the wider firm.
Key Responsibilities:- Diary & Schedule Management
- Manage and coordinate diaries for senior team members, including scheduling meetings and calls
- Own the proactive management of competing priorities, ensuring the founding team’s time is protected and well-allocated
- Book review meetings and catch-ups for staff, maintaining a clear forward schedule
- Administrative Support & Correspondence
- Draft, review, and send correspondence on behalf of senior team members, maintaining a consistent and professional tone
- Prepare, format, and proofread documents including reports, memos, presentations, and briefing materials
- Manage incoming correspondence and act as a first point of contact where appropriate
- HR/ Governance
- Schedule review meetings
- Plan company offsites
- Oversight on HR software
- Aid in the recruitment process such as interview scheduling
- Meeting Preparation & Documentation
- Prepare agendas, briefing packs, and supporting materials in advance of meetings
- Take and distribute action logs following key meetings
- Track follow-up actions and chase outstanding items to ensure nothing falls through the gaps
- CRM & Internal Tool Management
- Support the maintenance and upkeep of the CRM system, ensuring contact records, pipeline data, and interaction logs are kept current
- Help manage internal workflows and documentation systems, identifying opportunities to improve consistency and efficiency
- Provide basic reporting and data pulls from internal tools as required by the team
- Social Media Management
- Assist with the scheduling and management of social channels
- Support the drafting of posts and content aligned to the firm’s voice, covering fund announcements, portfolio updates, and market commentary
- Monitor engagement and flag relevant industry content to senior team members
- Event Management
- Lead on the planning and coordination of Thema events
- Manage venue sourcing, invitations, attendee logistics, catering, and on-the-day coordination
- Maintain a forward events calendar and ensure the team has adequate preparation time
- Contracts & Service Agreements
- Support the completion of service agreements, NDAs, and standard commercial contracts
- Maintain a contracts register, tracking key dates such as renewal, inflation and expiry
- 2 to 4 years of experience in an EA, PA, team assistant or office management role
- Prior experience working in a fast-paced or high-expectation environment
- Familiarity with AI tools and digital tools (Claude, ChatGPT, Base44, or similar)
- Comfortable working with confidential and commercially sensitive information
- Prior exposure to financial services, professional services, or an early-stage firm environment is advantageous but not essential
- Exposure to basic investor communications or events coordination is desirable
What matters most is attitude, attention to detail, and the ability to manage competing priorities without losing composure.
Skills:- Exceptional organisational skills with strong attention to detail
- Clear and confident written communication, capable of drafting professional correspondence independently
- Discretion and sound judgement when handling sensitive information
- A proactive, ownership-driven mindset: you spot problems before they become issues
- Comfortable operating in an environment where priorities evolve and roles are not rigidly defined
- Competence with social media platforms, particularly LinkedIn
- Ability to build strong working relationships across a small, senior team
- A genuine interest in learning about venture capital is welcomed
- Salary: Competitive
- Holidays: 25 days
- Office: Hybrid – Central London
- Pension: NEST
- Probation Period: 3 months
- Experience: A dynamic and collaborative work environment granting you exposure to the venture capital industry and regulatory landscape
- Growth: Strong learning and career development opportunities within a growing firm
How to Apply: Interested candidates should submit their CV via the application link. We are unable to offer visa sponsorship for this role.
EA & Operations Manager in London employer: Thema
Contact Detail:
Thema Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EA & Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that EA & Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed competing priorities or improved processes in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace EA & Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the EA & Operations Manager role. Highlight your organisational skills and any relevant experience in diary management or event coordination.
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and explain why you're the perfect fit for our team. Mention specific examples of how you've managed competing priorities or improved processes in previous roles.
Show Off Your Communication Skills: Since clear and confident written communication is key, ensure your application is free from typos and flows well. This is your chance to demonstrate your ability to draft professional correspondence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Thema.
How to prepare for a job interview at Thema
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the EA & Operations Manager role. Familiarise yourself with the key responsibilities listed in the job description, such as diary management and event coordination. This will help you articulate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
During the interview, be ready to share specific examples of how you've successfully managed competing priorities in previous roles. Discuss any tools or methods you use to stay organised, especially if they relate to CRM systems or digital tools mentioned in the job description.
✨Demonstrate Proactive Problem-Solving
Thema values a proactive mindset, so come prepared with examples of how you've identified and solved problems before they escalated. This could be anything from streamlining processes to improving communication within a team. Highlighting this will show that you can take ownership of your responsibilities.
✨Engage with Their Mission
Express genuine interest in Thema's work in venture capital and how it supports emerging fund managers. Research their recent activities or news and be ready to discuss how you can contribute to their mission. This shows that you’re not just looking for any job, but are truly invested in their goals.