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- Tasks: Supervise leisure centre visitors and ensure a fun, safe environment for everyone.
- Company: Join Freedom Leisure, a vibrant team dedicated to community wellbeing.
- Benefits: Enjoy discounts, flexible hours, and fully funded training opportunities.
- Other info: Flexible working hours with opportunities for career progression.
- Why this job: Be part of a dynamic team and make a positive impact in your community.
- Qualifications: Passion for leisure, great communication skills, and a team-oriented mindset.
The predicted salary is between 13916 - 13916 £ per year.
Join our team as a Recreation Assistant and play a key role in creating a safe, welcoming and energetic environment for all leisure centre visitors. In this varied role you’ll supervise customers across all areas, support the smooth daily running of the centre and ensure everyone enjoys a high-quality experience. You’ll be part of a team that prides itself on excellent customer service and works together to maintain a positive atmosphere throughout the facility.
As a proactive member of the leisure centre team you’ll help the centre meet its performance goals while always keeping customer safety and satisfaction at the heart of what you do. From following Normal Operating Procedures and Emergency Action Procedures to handling customer comments professionally you’ll contribute to a safe, organised and enjoyable environment. Your work will also include maintaining high standards of cleanliness and preparing the facilities for customer use to ensure the centre is always ready to welcome the community.
This is a fantastic opportunity for someone who enjoys variety, teamwork and engaging with the public. Depending on your training and experience you may also support additional areas such as reception, children’s activities, birthday parties, holiday clubs or catering. If you’re enthusiastic, reliable and committed to delivering great service we’d love for you to bring your energy and passion to our team.
Hours: 21 hours a week, Monday to Sunday (rota basis)
Facilities You’ll Be Part Of
- A fully equipped gym
- Multi use fitness studio for classes and group exercise
- Community hall (capacity up to 200 people) for sports & private hire
- 3G football pitch and tennis court
- Changing rooms and a fully accessible Changing Places facility
Requirements
- A passion and energy for the leisure industry
- Customer service understanding and awareness
- Excellent communication skills, able to think on your feet
- Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
- To be able to work flexibly and understand instructions from managers
- Well developed interpersonal skills
- An appreciation and awareness of industry developments, new activities, trends and research
- First Aid at Work
Benefits
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Salary: up to £13,916 per annum
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Recreation Assistant - Part Time - Weldon Wellbeing Pavilion employer: Thelcswansea
Contact Detail:
Thelcswansea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant - Part Time - Weldon Wellbeing Pavilion
✨Tip Number 1
Get to know the leisure centre! Before your interview, visit the Weldon Wellbeing Pavilion and soak in the atmosphere. Chat with staff and customers to understand what makes the place tick. This will help you show genuine interest and enthusiasm during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle customer comments or ensure safety. Role-play these situations with a friend or family member to build your confidence and demonstrate your proactive approach when it comes to customer satisfaction.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this is key for the Recreation Assistant role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your application. Plus, you’ll be one step closer to joining our fantastic team!
We think you need these skills to ace Recreation Assistant - Part Time - Weldon Wellbeing Pavilion
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the leisure industry right from the start! In your application, share why you love working in a recreational environment and how you can contribute to creating that energetic atmosphere we pride ourselves on.
Highlight Customer Service Skills: We’re all about excellent customer service, so make sure to showcase any relevant experience you have. Talk about how you've handled customer interactions in the past and how you can ensure everyone has a high-quality experience at our centre.
Be Team-Oriented: Since teamwork is key in our role, mention any experiences where you’ve worked collaboratively with others. We want to know how you can support your colleagues and contribute to maintaining a positive atmosphere throughout the facility.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Thelcswansea
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Recreation Assistant role. Familiarise yourself with the key responsibilities like customer supervision and maintaining cleanliness. This will help you demonstrate your enthusiasm and readiness to contribute to a safe and welcoming environment.
✨Show Off Your Customer Service Skills
Since this role is all about excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle feedback and ensure a positive atmosphere, as this will resonate well with the interviewers.
✨Teamwork is Key
This position requires a team-oriented approach, so be prepared to talk about your experiences working in teams. Highlight how you support colleagues and contribute to group goals, as this will show that you can fit into their collaborative culture.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or responding to an emergency. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to think on your feet, which are crucial for this role.