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- Tasks: Manage a vibrant leisure centre, ensuring excellent customer experiences and motivating your team.
- Company: Join Freedom Leisure, a leading charitable trust focused on improving lives through leisure.
- Benefits: Enjoy discounts, incremental holidays, 24/7 support, and career progression opportunities.
- Why this job: Make a real impact in your community while having fun and growing your career.
- Qualifications: Experience in management, problem-solving, and a passion for customer service.
- Other info: Flexible hours with a supportive team environment and training provided.
The predicted salary is between 13800 - 18400 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
Our Centre Management Team help to provide the services and activities that have a hugely positive impact in our local communities. To achieve this we are recruiting a Duty Manager to work at our Leisure Centre. As an integral part of the site team your work will support the delivery a huge variety of services and ensure our customers receive an excellent experience at our centre.
The role will be busy and varied, no two days will be the same. You will have a good level of autonomy and we’ll be interested in your ideas and suggestions. You will be involved in managing a motivated staff team, organising events and activities, helping customers, making plans for the centre and contributing to genuinely improving peoples’ lives through leisure.
Hours: 32.75 hours per week, Monday - Sunday (Rota basis)
Requirements
- To actively manage and develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- 2 years prior experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands
- RLSS Nation pool qualification, desirable as training can be provided
- Enhanced DBS check
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 23rd January 2026
Salary: up to £23,052 per annum
Duty Manager - Part Time - Trinity Sports and Leisure in Bridgwater employer: Thelcswansea
Contact Detail:
Thelcswansea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Part Time - Trinity Sports and Leisure in Bridgwater
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your leadership potential! As a Duty Manager, you'll be managing a team. Think about how you've motivated others in previous roles and be prepared to discuss your approach to team management and problem-solving.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the Freedom Leisure family!
We think you need these skills to ace Duty Manager - Part Time - Trinity Sports and Leisure in Bridgwater
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping others and creating great experiences at our leisure centre.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight any relevant experience in customer service, team management, or problem-solving that aligns with what we’re looking for.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know who you are beyond just your qualifications.
Apply Early: If you’re interested, don’t wait! Apply as soon as possible through our website. We might close the application process early if we get a lot of great candidates, so get your application in!
How to prepare for a job interview at Thelcswansea
✨Know Your Stuff
Before heading into the interview, make sure you understand what Freedom Leisure is all about. Familiarise yourself with their mission of 'Improving Lives Through Leisure' and think about how your experience aligns with their values. This will show that you're genuinely interested in the role and the company.
✨Showcase Your People Skills
As a Duty Manager, you'll be working closely with both staff and customers. Be ready to share examples of how you've successfully managed teams or resolved customer issues in the past. Highlighting your problem-solving skills and ability to motivate others will definitely impress them.
✨Bring Ideas to the Table
Freedom Leisure values innovation and input from their team. Think of a few suggestions or ideas you could bring to the role that would enhance customer experience or improve operations at the leisure centre. This shows initiative and that you're ready to contribute from day one.
✨Be Ready for Flexibility
The job requires a level of autonomy and decision-making, so be prepared to discuss how you handle unexpected situations. Share examples of times when you've had to think on your feet and adapt to changing demands. This will demonstrate your readiness for the dynamic nature of the role.
