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- Tasks: Manage daily operations and ensure excellent customer service at our leisure centre.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, flexible hours, and fully funded training for career growth.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Experience in customer service and team management is preferred but not essential.
- Other info: Be part of a supportive team that values diversity and personal development.
The predicted salary is between 9635 - 9635 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together. We are looking for a Duty Manager to work at our Robert Blake Leisure Centre, to join our friendly and professional team. If you like talking to people, this is definitely the role for you.
In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times.
Hours: 14 hours per week, Monday to Sunday (rota basis)
Requirements:- To actively manage and develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind:
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits.
- Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 23rd January 2026
Salary: Up to £9,635 per annum
Duty Manager - Part Time - Robert Blake Leisure Centre in Bridgwater employer: Thelcswansea
Contact Detail:
Thelcswansea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Part Time - Robert Blake Leisure Centre in Bridgwater
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be engaging with customers and staff all day. Role-play common scenarios with a friend to boost your confidence and show off your customer service skills.
✨Tip Number 3
Be ready to share your passion for leisure! Think about why you want to work in this industry and how you can contribute to making people's lives better. Your enthusiasm will shine through in the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Freedom Leisure team. Don’t wait too long—apply today!
We think you need these skills to ace Duty Manager - Part Time - Robert Blake Leisure Centre in Bridgwater
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping others and creating great experiences at our leisure centre.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background can contribute to our mission of improving lives through leisure!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re all about positive vibes and great people, so show us who you are and why you’d fit right in with our team!
Apply Early: If you’re interested, don’t wait around! We might close the application process early if we get a lot of suitable candidates. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at Thelcswansea
✨Know the Company Culture
Before your interview, take some time to understand Freedom Leisure's mission and values. They’re all about positive vibes and making a real impact in the community. Show that you resonate with their goal of improving lives through leisure, and be ready to share how you can contribute to that mission.
✨Demonstrate Customer Service Skills
As a Duty Manager, you'll need to ensure excellent customer service. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your problem-solving skills and how you’ve handled challenging situations while keeping a friendly attitude.
✨Show Your Team Spirit
Freedom Leisure values teamwork, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you motivated or supported your colleagues, and explain how you can bring that same energy to the Robert Blake Leisure Centre.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to think on your feet. Prepare for hypothetical scenarios related to managing the leisure centre, such as handling a busy day or resolving a customer complaint. Practice articulating your thought process clearly and confidently.
