Senior Digital Account Executive

Who we are

We’re The Kite Factory, an independent media agency that fuses Heart, Art, and Science to craft creative media ideas that deliver. We’re here because we spotted a gap: too many agencies focus either on bold ideas or on measurement, but rarely both. We believe the magic happens when you bring them together. Smart, strategic, and creative media that doesn’t just look good on paper but delivers in the real world.

Our roots are in measurement, but our craft is in turning insight into action. That’s how we drive real results for ambitious commercial and third sector organisations like White Claw, Skin+Me, WaterAid, Lovehoney, David Lloyd Clubs, Triodos Bank, and Little Freddie.

We’re now over 100 specialists strong – strategists, planners, creatives, and data geeks, united by curiosity, craft, and a passion for growth – yours, ours, and our clients’. In the past five years, we’ve grown fast, winning major clients and industry accolades including Campaign’s Independent Agency of the Year 2024 and Sunday Times Best Places to Work 2024 and 2025.

People love working here, and it shows. We’re proud to hold IPA Platinum status and be consistently named a Campaign Best Place to Work.

What we are looking for

We’re looking for candidates that want to push the boundaries with clients whilst still being able to deliver excellent Digital results. You should have experience in both planning and buying across Paid Search and/or Paid Social (both is preferred, although experience does not need to be equal across both). You should be excited about Digital media and should be able to strike the balance between analytical and creative thinking.

Collaboration between teams and with clients is also key to success here. You should have client-facing experience and be confident managing day-to‑day relationships with key clients (such as picking up daily comms and requests), and you should be able to effectively communicate with internal teams to maintain high standard work. We expect people to take initiative and drive things forward for both their team and clients.

Your role

As a Senior Digital Account Executive, you will be joining a Digital department of 28 members.

You will be working across Paid Search, Paid Social, and Programmatic media channels, with the main focus being on Meta and Google Ads. After on-the-job training and with ongoing support you will take ownership of the day-to-day campaign management and optimisations across Paid Search and PaidSocial, which also includes working closely with our Digital buying resource to manage campaign builds. This will include digital tagging, trafficking and tracking for all channels for your accounts, as well as production of cross‑channel weekly insight‑led reports for all client’s campaigns. All reporting is created using FlightDeck, our online reporting system, which you will be responsible for updating and maintaining on a weekly basis.

You will use insight tools for audience and market research and liaise with various media partners on planning and developing tactics. Alongside your direct team member(s), you will be responsible for delivering the account/channel targets and growth whilst ensuring quality control at all times.

This role is also client‑facing, supporting on the digital weekly calls, monthly meetings, and day‑to‑day emails and requests, with the support of your team.

We place a strong focus on training and development at The Kite Factory, as such we ensure all our team have a personalised development plan with clear objectives, which are reviewed and refreshed every 6 months. We provide ongoing on-the-job training, knowledge share sessions, department hops, external training (IAB, IPA, NABs) and partner training (Google, Squared etc). We are IPA CPD platinum accredited – only 1% of UK agencies have this.

Finally, there are also opportunities to become a department champion in an area of expertise that you would like to bring to the agency. This would include knowledge sharing sessions and organising lunch‑and‑learns with key partners. We require someone who has the passion, drive and tenacity to make a difference.

Skills and experience

Experience Requirements

• A selection of free online Digital marketing courses e.g., Meta Blueprint or Google Skillshop, or alternative free course or certificate relevant to the industry
• Advanced knowledge of Microsoft Office (especially Excel)
• Analytics (could be from mathematical academics) extracting insights from raw data

Key Skills

• Fast learner and a self-starter
• Numerical competency with attention to detail & conscientiousness
• Communication skills (written and verbal)
• Ability to work well under pressure & multi-task
• Proactive & problem‑solving
• Adaptability, flexibility & can‑do attitude

Our Culture

We’re immensely proud of the vibrant culture at The Kite Factory. Our commitment to continuous improvement is reflected in our quarterly pulse surveys, which create a valuable feedback loop, allowing us to evolve and refine our agency\’s operations. Here, every voice is heard and valued. We\’ve diligently built and embodied our core values: Think Freely, Aim Higher, Stay Smart, Get Involved, and Win Together.

Our people are our greatest asset, and the connections they forge with one another are the foundation of our success. To strengthen these relationships and foster a supportive and inclusive environment, we offer several committees that everyone is encouraged to join, including Social, Diversity & Inclusion, and Environmental Impact.

What’s in it for you?

As well as working with some of the best people in the industry, we offer a competitive salary, a range of benefits, a huge focus on training and development with dedicated training time, partnerships with industry specialists, and the opportunity to progress and develop your career with the support of a fantastic team.

Inclusivity and belonging

At The Kite Factory, we welcome applications from all walks of life including those who are under‑represented in our industry. We’re committed to creating a diverse and inclusive place to work where everyone feels they can belong and celebrate each other’s differences. It’s so important to us that all voices are heard and listened to so that we can truly create an inclusive place to work where our teams can thrive.