Finance Operations Assistant - Accounts Receivable in London

Who we are

We’re The Kite Factory; the independent media agency built on Values and Velocity. Our values set the direction. Velocity drives the momentum. Together, they shape how we think, how we work, and how we help ambitious brands grow in a world that rarely stands still. Everything we do is built around one belief: the best media ideas are the ones that deliver measurable growth. That’s why we combine strategic thinking, creative ambition, and commercial accountability to create Ideas That Deliver – media solutions grounded in insight, executed with precision, and measured by real‑world impact.

From commercial challengers to leading purpose‑led organisations, we partner with brands including WaterAid, White Claw, British Red Cross, Lovehoney, MedExpress, Friends of the Earth and M&G Wealth. Today, we have specialists across strategy, planning, activation, data, analytics, and creative thinking – united by curiosity, collaboration, and a shared ambition to deliver work that makes a measurable difference. We’ve grown quickly because we’ve stayed true to what makes us different: independent thinking, deep client partnership, and a culture that empowers people to move with clarity, confidence, creativity, and momentum. People love working here, and it shows. We’re proud to be recognised as a Campaign Best Place to Work and a Sunday Times Best Place to Work, creating a culture where individuality is valued, progress matters more than perfection, and talented people are trusted to do their best work.

What we are looking for

• A bright individual keen to enhance their career in a practical Finance role which gives plenty of opportunity to develop a broad range of skills & attributes in an agile and inclusive working environment where collaboration and learning is at the heart of delivering great service across all areas of the business & beyond.
• Able to work to deadlines with a sense of urgency
• Analytical with ability to use initiative to help problem solve
• Pro‑active approach with can do attitude
• A confident communicator both verbal and written
• Understanding of big picture and how their role adds value to all aspects of the business
• Approachable, willing to work as part of a team, and play active role within Agency
• Diligent and able to follow guidelines & timetables
• Good attention to detail and understanding for accuracy, controls & efficiency
• Comfortable with new Tech, change, and progress
• Reliable, and self‑motivated.

Your role

Reporting into Financial Operations Manager & working alongside the whole finance team, specifically the Finance Ops AP exec

• Daily management of Accounts Receivables mailbox
• Monthly client statements
• Client bill processing including internal billing approval and generation of client bills within agreed deadlines
• Proactive credit control processes to ensure timely client receipts
• Allocation of all cash receipts daily
• Client bill query management
• Unbilled review throughout the month, focusing specifically on diarised billing due date
• General AP understanding including but not restricted to:
• Capture, upload and matching supplier invoices to purchase orders
• Purchase Order matching, leading to purchase payments
• Preparation of supplier payments & online bank file preparation
• Supplier invoice & order query management
• Effective cash payment best practice procedures within agreed deadlines
• Credit card review, allocation & reconciliation
• Support Finance & Agency teams with financial requests, training or order workflow matters

• Previous experience within an AR role for at least 1 year
• Knowledge of fundamental accounting practices
• Degree or alternative Higher Education qualifications
• Basic to Intermediate Excel skills and general tech savviness with systems

Our Culture

We’re immensely proud of the vibrant culture at The Kite Factory. Our commitment to continuous improvement is reflected in our quarterly pulse surveys, which create a valuable feedback loop, allowing us to evolve and refine our agency's operations. Here, every voice is heard and valued. We’ve diligently built and embodied our core values: Think Freely, Aim Higher, Stay Smart, Get Involved, and Win Together. Our people are our greatest asset, and the connections they forge with one another are the foundation of our success. In order to strengthen these relationships and foster a supportive and inclusive environment, we offer several committees that everyone is encouraged to join, including Social, Diversity & Inclusion, and Environmental Impact. These groups play a crucial role in shaping our culture and ensuring that we not only work together but thrive together.

What’s in it for you

As well as working with some of the best people in the industry, we offer a competitive salary, a range of benefits, a huge focus on training and development with dedicated training time, partnerships with industry specialists, and the opportunity to progress and develop your career with the support of a fantastic team.

Inclusivity and belonging

At The Kite Factory, we welcome applications from all walks of life including those who are under‑represented in our industry. We’re committed to creating a diverse and inclusive place to work where everyone feels they can belong and celebrate each other’s differences. It’s so important to us that all voices are heard and listened to so that we can truly create an inclusive place to work where our teams can thrive.