Client Account Executive

Overview

The Kite Factory is an independent media agency that gives brands the best in Heart, Art, and Science to craft creative media ideas that deliver. With a rich heritage in measurement, TKF combines data-driven insights and craft planning to deliver media effectiveness that drives measurable growth for clients like Skin+Me, ZSL London Zoo, British Red Cross, Lovehoney, David Lloyd Clubs, WaterAid, White Claw, and Triodos Bank.

We exist because we saw a gap in the market. A gap between ideas and measurement. Anyone can have a good idea, but they don’t necessarily know how to measure it. Conversely, just because you can measure things, it’s no guarantee you can have good ideas. Well, we do both.

We’re a dynamic team of creative visionaries, professional achievers, and data enthusiasts, all driven by a passion for delivering tangible results. Now with over 100 media specialists, The Kite Factory has experienced remarkable growth over the past five years. We’ve celebrated multiple new business and award-winning campaigns, earning the prestigious title of Campaign’s Independent Agency of the Year in 2023. Our workplace culture shines as we proudly rank among Campaign’s Best Places to Work, Sunday Times Best Places to Work and hold IPA Platinum status, reflecting our unwavering commitment to the development and well-being of our people.

What we are looking for

We’re looking for candidates who are numerically skilled, collaborative team players, inquisitive in their approach, creative in their thinking, and data-minded with a strong appreciation for evidence-based decision-making.

Your role

You will be working on a mixture of leading not-for-profit and B2C advertisers. The Account Executive will report directly into the Senior Account Manager with a view to support them and the team in strategic and analytical thinking to bring together successful media plans for our clients. The purpose of this role is to take ownership of day-to-day tasks within the department and ensure the smooth running of client campaigns. You will work closely with Account Managers, Account Directors, and Business Directors to provide essential support and maintain operational efficiency.

In this position, you will play a pivotal role in managing media bookings and ensuring financial processes run smoothly. You will assist in building insights for clients, using a range of tools to deliver meaningful analysis. Additionally, you will contribute to client strategy and activation while supporting the creation of media plans.

Key responsibilities

• Build an understanding of your client’s marketing operation.
• Contribute to media plans and accountability for financial management of media budgets.
• Utilise both the industries and TKF's suite of tools to find information, data and insights to support in creating meaningful output for our clients.
• Manage client reporting, collating data across teams and/or media platforms.
• Work with the senior executive & account manager to create meaningful post campaign reviews that include relevant insights and key learnings for the client.
• Work closely with the Senior Account Executive and/or Account Managers to ensure finance is effectively managed ensuring bookings are added to our finance system and clients budgets and investments are monitored.

Skills and experience

• Good level of Excel and PowerPoint expertise.
• Advantageous: experience using DDS, Mediatel, TGI/Touchpoints (IMS), AdDynamix/Ad Intel, YouGov, Google Analytics.
• Supporter and contributor to company initiatives.
• Good communication skills.
• Strong attention to detail and numerical ability.
• Energetic, determined, and proactive.
• Fostering good team dynamic and team spirit across the agency.

Core competencies

• Analytical and numerical ability.
• Excellent communication skills.
• Attention to detail.
• Ability to manage multiple tasks and deadlines.
• Financial acumen for budget management.
• Initiative and problem-solving.
• Collaboration and teamwork.
• Adaptability and willingness to learn.

Behaviours

• Analytical & Creative: Able to balance data-driven analysis with creative thinking to deliver effective media solutions.
• Collaborative: Works well across teams and with clients, contributing positively to team dynamics and agency culture.
• Proactive: Takes initiative, anticipates needs, and acts with determination to drive results.
• Organised & Reliable: Manages multiple tasks and deadlines efficiently, demonstrating strong attention to detail and accountability.
• Eager to Learn: Shows curiosity and a willingness to develop new skills and knowledge, receptive to feedback and continuous improvement.
• Personable & Professional: Builds strong relationships with clients, media owners, and colleagues; communicates clearly and confidently.
• Ambitious: Strives for excellence, sets high standards, and seeks opportunities for growth and advancement.
• Adaptable: Responds positively to changing priorities and new challenges in a fast-paced environment.
• Detail-Oriented: Delivers accurate reporting, financial tracking, and campaign analysis.
• Accountable: Takes ownership of work, meets commitments, and supports the success of clients and the agency.

Our Culture

We’re immensely proud of the vibrant culture at The Kite Factory. Our commitment to continuous improvement is reflected in our quarterly pulse surveys, which create a valuable feedback loop, allowing us to evolve and refine our agency's operations. Here, every voice is heard and valued. We’ve diligently built and embodied our core values: Think Freely, Aim Higher, Stay Smart, Get Involved, and Win Together.

Our people are our greatest asset, and the connections they forge with one another are the foundation of our success. To strengthen these relationships and foster a supportive and inclusive environment, we offer several committees that everyone is encouraged to join, including Social, Diversity & Inclusion, and Environmental Impact. These groups play a crucial role in shaping our culture and ensuring that we not only work together but thrive together.

What’s in it for you?

As well as working with some of the best people in the industry, we offer a competitive salary, a range of benefits, a huge focus on training and development with dedicated training time, partnerships with industry specialists, and the opportunity to progress and develop your career with the support of a fantastic team.

Inclusivity and belonging

At The Kite Factory, we welcome applications from all walks of life including those who are under-represented in our industry. We’re committed to creating a diverse and inclusive place to work where everyone feels they can belong and celebrate each other's differences. It’s so important to us that all voices are heard and listened to so that we can truly create an inclusive place to work where our teams can thrive.