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- Tasks: Lead content design for the UK's largest health research programme, ensuring clarity and safety.
- Company: Join Our Future Health, a pioneering health research initiative transforming disease prevention and treatment.
- Benefits: Competitive salary, generous pension, 30 days holiday, and wellbeing support.
- Why this job: Make a real impact on health research while shaping user-friendly digital experiences.
- Qualifications: Experience in content design, strong communication skills, and a passion for health literacy.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 85000 - 119000 ÂŁ per year.
Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. Diseases like cancer, dementia, diabetes, and heart disease affect the lives of many people in our communities. Our goal is to create a world-leading resource for health research, to improve our understanding and spot the patterns of how and why common diseases start, so treatments can begin sooner and be more effective.
We are hiring a Head of Content Design to lead the quality, clarity and safety of all participant and researcher facing content across our digital products and services. As Head of Content Design, you’ll set the vision, standards and ways of working for content design across Our Future Health. You’ll ensure content is accessible, clinically safe, behaviourally effective and aligned with ethical and regulatory requirements, while still being clear, human and easy to use.
Your role will encompass:
- Content Design Leadership: Partner with other leaders to shape design strategy and strengthen user‑centred design practice across the organisation; set content design principles, standards and patterns that enable high‑quality, inclusive and coherent user experiences across digital and service journeys.
- Content Design & Delivery: Lead content designers working across participant journeys, researcher products and service communications, delivering accessible, user‑tested and behaviourally informed content.
- Governance, Quality & Risk: Act as senior authority for product and service content where clarity, safety or risk are concerned.
- Cross‑functional Collaboration: Ensure content designers are embedded in the right teams from discovery through delivery, contributing to service blueprints and end‑to‑end journeys.
- Leadership & Capability Building: Build, lead and support a high performing team of Content Designers; play an active role in the design leadership group to advance Our Future Health’s design maturity.
Requirements
Essential
- Experience in content design within a regulated environment.
- Expertise in plain‑language communication, information architecture, structured content, and behavioural‑informed content design.
- Strong understanding of accessibility (WCAG), health literacy, cognitive load, and ethical design.
- Experience leading and coaching content designers in product/service environments.
- Proven ability to partner with Product, Design, Engineering, Science, Clinical, Comms and Marketing.
- Experience crafting content design ways of working and processes in collaboration with stakeholders across an organisation.
- Familiarity with behaviour‑change frameworks or qualitative/quantitative research.
Desirable
- Experience working with MHRA, SaMD/AIaMD guidance, or other regulated approval frameworks.
- Experience in creating content for consent, risk communication, medical results or clinical pathways.
- Experience navigating brand vs product clarity tensions at scale.
Let’s prevent disease together. Closing date for applications: 18th January. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early.
Benefits
- Salary from ÂŁ85,000.
- Generous Pension Scheme – We invest in your future with employer contributions of up to 12%.
- 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you.
- Enhanced Parental Leave – Supporting you during life’s biggest moments.
- Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice.
- Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice.
- £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
- Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services an Employee Assistance Programme for you and your family.
- A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements.
At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long‑term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk.
Head of Content Design The UK\'s largest ever health research programme in London employer: Theinsideout
Contact Detail:
Theinsideout Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Content Design The UK\'s largest ever health research programme in London
✨Tip Number 1
Network like a pro! Reach out to people in the health research field, especially those connected to Our Future Health. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best content design work, especially projects that align with health literacy and accessibility. This will demonstrate your expertise and passion for the role.
✨Tip Number 3
Get familiar with the team! Research the current content design practices at Our Future Health. Understanding their approach will help you tailor your discussions during interviews and show that you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of Our Future Health's mission to improve lives through research.
We think you need these skills to ace Head of Content Design The UK\'s largest ever health research programme in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for health research shine through! We want to see how much you care about making a difference in people's lives and how your skills can contribute to our mission.
Tailor Your Content: Make sure to customise your application to highlight your experience in content design, especially in regulated environments. We’re looking for specific examples that demonstrate your expertise in plain-language communication and accessibility.
Be Clear and Concise: Remember, clarity is key! Use straightforward language and structure your application well. We appreciate applications that are easy to read and get straight to the point, just like the content we aim to create.
Apply Early: Don’t wait until the last minute! We recommend applying as soon as possible since we might close the application process early due to high volumes. Head over to our website and submit your application today!
How to prepare for a job interview at Theinsideout
✨Know Your Content Design Principles
Before the interview, brush up on your understanding of content design principles, especially in a regulated environment. Be ready to discuss how you can ensure clarity, safety, and accessibility in content, as these are crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and coaching content designers. Think about specific instances where you've shaped design strategy or improved user-centred design practices, as this will demonstrate your capability to lead a high-performing team.
✨Familiarise Yourself with Relevant Frameworks
Make sure you understand behaviour-change frameworks and health literacy concepts. Being able to discuss how these frameworks influence your content design decisions will show that you’re not just knowledgeable but also practical in applying these concepts.
✨Collaborate and Communicate
Be ready to talk about your experience working cross-functionally with teams like Product, Design, and Clinical. Highlight how you’ve successfully partnered with different stakeholders to create coherent user experiences, as collaboration is key in this role.
