Business Analyst / Process Design Expert — Back Office & Supply Chain in London
Business Analyst / Process Design Expert — Back Office & Supply Chain

Business Analyst / Process Design Expert — Back Office & Supply Chain in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Redesign workflows and enhance business capabilities in procurement, logistics, and finance.
  • Company: Join Humanoid, a pioneering tech company revolutionising robotics.
  • Benefits: Enjoy 23 days annual leave, private healthcare, equity options, and free meals.
  • Other info: Collaborate with top engineers and influence innovative projects.
  • Why this job: Make a real impact by driving transformation in a fast-paced environment.
  • Qualifications: 5-10 years in process design and operational transformation; ERP experience preferred.

The predicted salary is between 60000 - 80000 £ per year.

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further.

About The Role

As a Business Capability Analyst, you will build scalable operational foundations across procurement, inventory, logistics, and finance - redesigning workflows, strengthening governance, and enabling automation through ERP and integrated tools to support fast organisational growth.

What You’ll Do

  • Build and enhance core business capabilities across procurement, inventory, logistics, and finance spanning processes, roles, controls, automation, and tools.
  • Lead end-to-end redesign of operational workflows and implement scalable operating models that support rapid organisational growth.
  • Drive transformation initiatives that transition teams from manual processes to integrated, automated, and well-governed systems.
  • Define process ownership, roles & responsibilities, and internal controls to ensure compliance, traceability, and clarity across the organisation.
  • Lead the adoption of new processes and tools through structured change management and cross-functional alignment.
  • Define KPIs, SLAs, and governance frameworks to ensure measurable performance and consistent execution.
  • Oversee ERP integrations and digital tool architecture (ERP, Jira, Confluence) to ensure cohesive and scalable digital operations.
  • Manage transformation and process-improvement projects end-to-end, including planning, execution, risk management, and stakeholder communication.
  • Act as an independent driver of continuous improvement, proactively identifying gaps, proposing solutions, and delivering business impact.

What We're Looking For

  • 5–10 years of experience in business process design, operational transformation, or business capability development.
  • Strong understanding of business capabilities, operating models, and control frameworks.
  • Proven ability to lead cross-functional change initiatives and drive adoption across operational and technical teams.
  • Experience delivering projects independently, with strong ownership, structure, and attention to detail.
  • Hands-on experience with ERP systems, process automation, Jira, Confluence, and digital tool integration.
  • Ability to work autonomously in a fast-moving environment, propose solutions proactively, and influence stakeholders at all levels.
  • Analytical and structured mindset with strong communication and documentation skills.
  • Passion for solving problems, improving systems, and building scalable organisational foundations.

Nice to have:

  • Bachelor’s or Master’s in Business Administration, Finance, Supply Chain, or related field.

What We Offer

  • Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
  • Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support.
  • Equity included–we believe builders should share in what they build.
  • Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings.
  • Free daily breakfast, catered lunch, and snacks in‑office.
  • Collaboration with top-tier engineers, researchers, and product experts in AI and robotics.
  • Freedom to influence the product and own key initiatives.

Business Analyst / Process Design Expert — Back Office & Supply Chain in London employer: Thehumanoid

At Humanoid, we are committed to fostering a dynamic and innovative work environment where our employees can thrive. As a Business Analyst / Process Design Expert, you will have the opportunity to collaborate with leading experts in AI and robotics while driving meaningful transformation initiatives that enhance operational efficiency. With generous benefits such as 23 days of annual leave, fully funded private healthcare, and a supportive culture that encourages personal and professional growth, Humanoid is an exceptional employer for those looking to make a significant impact in the tech industry.
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Contact Detail:

Thehumanoid Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Analyst / Process Design Expert — Back Office & Supply Chain in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to show how your skills align with their mission. Remember, confidence is key!

Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've improved processes or driven change in previous roles. We want to see your analytical mindset in action!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission at Humanoid.

We think you need these skills to ace Business Analyst / Process Design Expert — Back Office & Supply Chain in London

Business Process Design
Operational Transformation
Business Capability Development
Change Management
ERP Systems
Process Automation
Jira
Confluence
Digital Tool Integration
Cross-Functional Leadership
Analytical Skills
Communication Skills
Attention to Detail
Project Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Business Analyst / Process Design Expert. Highlight your experience in operational transformation and business process design, and don’t forget to mention any hands-on experience with ERP systems and digital tools.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving systems and building scalable foundations. Share specific examples of how you've driven change in previous roles to show us what you can bring to the team.

Showcase Your Analytical Skills: We love candidates who can think critically! In your application, highlight instances where you've used your analytical mindset to solve problems or improve processes. This will demonstrate your fit for the role and our mission at Humanoid.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Humanoid!

How to prepare for a job interview at Thehumanoid

Know Your Stuff

Make sure you understand the core business capabilities and operational models relevant to the role. Brush up on your knowledge of ERP systems, process automation, and tools like Jira and Confluence. Being able to discuss these confidently will show that you're ready to hit the ground running.

Showcase Your Experience

Prepare specific examples from your past roles where you've successfully led transformation initiatives or redesigned workflows. Highlight your ability to drive change and improve processes, as this is crucial for the position. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Ask Insightful Questions

Come prepared with questions that demonstrate your interest in the company’s mission and the role. Inquire about their current challenges in supply chain management or how they envision the future of their humanoid robots. This shows that you’re not just interested in the job, but also in contributing to their vision.

Emphasise Your Analytical Skills

Since the role requires a strong analytical mindset, be ready to discuss how you've used data to drive decisions in previous projects. Talk about how you define KPIs and SLAs, and how you've ensured compliance and clarity in your past work. This will highlight your fit for the analytical demands of the role.

Business Analyst / Process Design Expert — Back Office & Supply Chain in London
Thehumanoid
Location: London

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