Operations Analyst in London

Operations Analyst in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage inventory planning and ordering for 100+ brands in a fast-paced environment.
  • Company: Join Healf, a digital-first wellbeing platform transforming health shopping.
  • Benefits: Enjoy premium gym access, discounts on products, and a wellbeing-focused workspace.
  • Why this job: Be part of a movement that empowers others to live their best lives.
  • Qualifications: Strong attention to detail and experience in e-commerce or inventory management.
  • Other info: Collaborate with A+ talent and contribute to innovative projects.

The predicted salary is between 36000 - 60000 £ per year.

Build the Future of Wellbeing

Do Your Life's Best Work

If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP's office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best. That’s what we’re building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP, and we’re just getting started.

We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work. Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we’re scaling fast, and redefining how the world shops and lives well.

About Us

At Healf, we’re not just a company, we’re a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others, Healf is built on grit, determination, and a shared understanding of the power of wellbeing.

Our culture is grounded in The Healf Standard—five principles that define how we work and win:

  • We Work Harder Than Anyone Else: Building something that improves lives takes long hours, grit, and sacrifice, but we thrive on it. We all feel energised by what we’re building.
  • Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.
  • Obsession Over Talent: Talent alone isn’t enough—relentless curiosity and a drive to grow set us apart.
  • The Healf Lifestyle: We live what we preach—our personal commitment to wellbeing fuels our professional productivity.
  • Stronger Together: Everyone owns their lane, but we run as a unit.

With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.

The Role

As an Operations Analyst at Healf, you’ll be the engine behind our inventory execution. This role exists to make sure our planning, systems, and tools actually work day to day in a fast-growing, multi-brand environment.

You’ll own the day-to-day execution of inventory planning, ordering, and inbound flows across 100+ brands, while contributing to projects and process improvements that increase accuracy, reduce errors, and support long-term scale. This is a hands-on role for someone who enjoys process, takes pride in getting the details right, and understands that great execution is what protects revenue, unlocks scale, and enables automation to succeed.

Where You’ll Make An Impact

  • Run the inventory planning & ordering cycle:
  • Prepare and review replenishment recommendations using agreed tools and templates
  • Raise purchase orders accurately and on time, following agreed rules
  • Ensure POs reflect correct pricing, pack sizes, lead times and delivery details
  • Check and correct data discrepancies that would impact ordering or reporting
  • Support inbound logistics & booking in:
    • Track POs from approval through to delivery
    • Coordinate with suppliers and warehouses on delivery dates, booking slots, and issues
    • Ensure received stock is booked in accurately and discrepancies are logged and escalated
  • Monitor and report on inventory metrics:
    • Run regular reports on stock levels, coverage, slow movers, and potential stock-outs
    • Flag risks and issues early with clear data and context
  • Manage day-to-day exceptions:
    • Resolve common issues such as part-shipments, short-dated stock, damaged or missing items, and mis-picks
    • Escalate complex or recurring issues clearly, with supporting data and recommended actions
  • Support process improvement & automation:
    • Follow standard operating procedures consistently and suggest improvements when processes break or create repeat errors
    • Test new tools and templates, providing practical feedback from day-to-day use

    What You’ll Bring

    • A strong ownership mindset. You take responsibility for outcomes, not just tasks
    • Process discipline and consistency, with a natural tendency to build routines and checks
    • High attention to detail across numbers, SKUs, pricing, and delivery details
    • Comfort working with spreadsheets and operational systems as part of daily execution
    • Clear, confident communication with suppliers, warehouses, and internal teams
    • Comfort operating in a fast-paced environment where priorities shift and volume is high
    • The judgement to elevate issues early and with context

    Bonus Points If You Have

    • Experience in e-commerce, retail, or a multi-SKU, multi-brand environment
    • Experience owning inventory, ordering, or replenishment processes
    • Experience working with ERP systems, warehouse portals, or order management tools

    Why Join Healf

    • Do your life’s best work: Build something that matters, with a team that moves fast and aims high
    • Surround yourself with A+ talent: You’ll work with high-performers who care deeply and raise the standard every day
    • Be a builder: This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth
    • Wellbeing is the lifestyle: From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP
    • Premium Wellhub Membership: Unlimited entry to 1000's of gym, yoga, & fitness studios.
    • Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
    • Nest Pension: Secure your future with our pension contributions.
    • Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
    • Team Connection: Annual company-wide retreat to recharge and bond.

    Operations Analyst in London employer: Thehealthylivingstore

    Healf is an exceptional employer that champions a culture of wellbeing and innovation, making it an ideal place for an Operations Analyst to thrive. With a focus on personal and professional growth, employees benefit from a supportive environment that encourages collaboration and creativity, alongside perks like a Premium Wellhub Membership and exclusive discounts on products. Located in the vibrant Hammersmith area, Healf offers a dynamic workspace designed to inspire productivity and foster team connections.
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    Contact Detail:

    Thehealthylivingstore Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Operations Analyst in London

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the Healf movement.

    ✨Tip Number 3

    Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in previous roles.

    ✨Tip Number 4

    Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Operations Analyst position!

    We think you need these skills to ace Operations Analyst in London

    Inventory Planning
    Order Management
    Data Analysis
    Attention to Detail
    Process Improvement
    Communication Skills
    Problem-Solving Skills
    Spreadsheet Proficiency
    ERP Systems Knowledge
    Logistics Coordination
    Multi-Brand Environment Experience
    Fast-Paced Environment Adaptability
    Ownership Mindset

    Some tips for your application 🫡

    Show Your Passion: When you're writing your application, let your enthusiasm for wellbeing and the role shine through. We want to see that you’re genuinely excited about what we’re building at Healf!

    Be Detail-Oriented: As an Operations Analyst, attention to detail is key. Make sure your application is free from typos and errors. Double-check everything, just like you would with inventory data!

    Tailor Your Application: Don’t just send a generic application. Take the time to align your skills and experiences with the specific requirements of the role. We love seeing how you can contribute to our mission!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

    How to prepare for a job interview at Thehealthylivingstore

    ✨Know Your Numbers

    As an Operations Analyst, you'll be dealing with a lot of data. Brush up on your numerical skills and be ready to discuss how you've used data to drive decisions in the past. Be prepared to share specific examples of how you’ve improved processes or solved problems using data.

    ✨Understand the Healf Standard

    Familiarise yourself with Healf's core principles: Work Harder, Never Settle, Obsession Over Talent, The Healf Lifestyle, and Stronger Together. Think about how these values resonate with your own work ethic and be ready to discuss how you embody them in your professional life.

    ✨Showcase Your Process Mindset

    This role is all about execution and process improvement. Prepare to talk about your experience with inventory management, ordering cycles, and any tools you've used. Highlight your attention to detail and how you ensure accuracy in your work—this will show that you understand the importance of getting the details right.

    ✨Be Ready for Problem-Solving Scenarios

    Expect to face hypothetical scenarios during the interview where you’ll need to demonstrate your problem-solving skills. Think about common issues in inventory management, like discrepancies or delays, and how you would approach resolving them. This will showcase your judgement and ability to elevate issues early.

    Operations Analyst in London
    Thehealthylivingstore
    Location: London

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