At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting administrative tasks.
- Company: Join the University of Chichester Academy Trust, a supportive and welcoming environment.
- Benefits: Gain valuable experience, develop skills, and contribute to a positive school atmosphere.
- Other info: Opportunity for growth and learning in a vibrant educational community.
- Why this job: Make a difference in students' lives while building your career in a dynamic setting.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22000 - 26000 € per year.
The post holder will act as the first point of contact for the school, creating a friendly and positive image by being responsive and prompt in responding to requests relating to a broad range of topics. Working within University of Chichester Academy Trust (the Trust) and School policies and procedures, the post holder will also undertake administrative duties, balancing different demands to ensure that the school is a safe, happy and welcoming environment for all.
Principal Accountabilities
- Provide a comprehensive reception service to parents and visitors to the school, in line with school policy and procedure, demonstrating a consistently helpful and supportive attitude, using sensitivity and empathy.
- Maintain and monitor the electronic sign-in system for visitors, ensuring appropriate safeguarding practices are in place and that pupils arriving or leaving outside regular school hours are signed in or out.
- Responsible for all incoming calls and messages, ensuring accurate and timely distribution of messages, with queries dealt with promptly.
- In a professional and pro-active manner, supporting the Operations Manager, take responsibility for a range of administrative tasks that contribute to the general office administration of the school such as responding to external enquiries, liaising with external agencies, organising meetings, assisting with arrangements for school visits and events, photocopying and reprographic tasks, first aid, maintaining stationery stock or such other administrative duties outlined to you.
- Coordinate day-to-day lettings with the support of the Operations Manager. Maintain the bookings via SchoolHire. Produce the daily tutor notices and share with all staff.
- Support the First Aid arrangements for the school, such as recording incidents and injuries in line with procedure, administering medicines and managing a range of medical conditions. Accurately log first aid incidents and safeguarding concerns in line with school policies and procedures.
- Assist in the use of Arbor system with school trips, uniform and other sale items.
- Organise and maintain the locker rentals, overseeing the annual switch and keeping records up to date.
- Responsible for the arrangement of careers appointments and keeping an up-to-date record of who has attended.
- Contribute to the continuous improvement of the reception and administrative processes of the school to improve quality and efficiency.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Receptionist & Lettings Officer employer: Thehambleschool
The University of Chichester Academy Trust is an exceptional employer, offering a supportive and inclusive work environment where staff are valued and encouraged to grow. With a strong commitment to safeguarding and promoting the welfare of children, employees benefit from professional development opportunities and a collaborative culture that prioritises the well-being of both staff and students. Located in a vibrant community, this role as a Receptionist & Lettings Officer provides a unique chance to make a meaningful impact while enjoying a fulfilling career in education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Lettings Officer
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a smile and a friendly attitude. Remember, you're not just showcasing your skills; you're also showing how well you can represent the school’s welcoming environment.
✨Tip Number 2
Be prepared to chat about your experience in handling various administrative tasks. Think of examples where you've juggled multiple responsibilities, like managing calls or coordinating events. This will show that you can keep things running smoothly at the reception.
✨Tip Number 3
Don’t forget to highlight your communication skills! Whether it’s dealing with parents, visitors, or staff, being able to communicate effectively is key. Share stories that demonstrate your ability to handle queries with sensitivity and empathy.
✨Tip Number 4
Finally, make sure to follow up after your interview. A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, if you’re keen on this position, apply through our website to make sure your application stands out!
We think you need these skills to ace Receptionist & Lettings Officer
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to creating a friendly environment at the school.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention specific skills that align with the job description, like your ability to handle calls or manage administrative tasks efficiently. This shows us you’re serious about the position!
Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read-through. Typos and errors can distract from your message, so take the time to ensure everything is polished. We appreciate attention to detail, especially in a role that involves communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Thehambleschool
✨Know the School's Values
Before your interview, take some time to research the University of Chichester Academy Trust and its values. Understanding their mission and how they prioritise a safe and welcoming environment will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Receptionist & Lettings Officer, communication is key. Prepare examples of how you've effectively handled inquiries or resolved issues in previous roles. Be ready to demonstrate your ability to maintain a friendly and supportive attitude, even under pressure.
✨Familiarise Yourself with Administrative Tasks
Brush up on common administrative duties that might come up in the role, like managing bookings or using electronic systems. If you have experience with similar tasks, be sure to highlight that during the interview to show you’re ready to hit the ground running.
✨Emphasise Your Commitment to Safeguarding
Since safeguarding is a priority for the school, be prepared to discuss your understanding of safeguarding practices. Share any relevant experiences where you’ve ensured safety and well-being, showing that you take this responsibility seriously.
