At a Glance
- Tasks: Engage customers, drive sales, and ensure a fantastic shopping experience.
- Company: Join Petit Bateau, a beloved brand with over 130 years of heritage.
- Benefits: Enjoy career development, training opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a vibrant retail setting.
- Why this job: Be part of a mission to connect children to nature while promoting sustainability.
- Qualifications: Curiosity, self-motivation, and a passion for customer service are key.
The predicted salary is between 20000 - 25000 £ per year.
Petit Bateau is the brand that has accompanied all generations for over 130 years. ‘Freedom, Quality, Durability’ is the motto of the 2,800 employees who work to ensure its worldwide success. Founded in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and the expertise that goes into creating clothes that stand the test of time. Petit Bateau embodies a mischievous and joyful spirit, through clothes that let you unleash your creativity and your desire to move. Because the brand's mission is to Connect Children to Nature, it is committed to being more sustainable. To achieve this mission, the brand has made 10 strong commitments to help transform the textile industry towards greater well‑being and respect for the environment. Petit Bateau has over 400 shops in France and abroad. Our Retail teams are driven by strong commitments (CSR, digital, etc.), with the constant aim of offering the best customer experience.
Joining Petit Bateau means being able to take advantage of a development path that allows you to have a clear career path through an HR policy focused on the employee experience (training, cross‑functional missions, mobility). As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You'll be responsible for sales from A to Z (from reception to collection/leave‑taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non‑sales tasks needed to keep the store running smoothly.
Your main activities will be as follows:
- Advising customers to meet 100% of their expectations
- Embodying and communicating the brand's history, values and commitments
- Making personalised suggestions for products and services with the right technical arguments according to the needs identified
- Recruiting and retaining Petit Bateau customers through the CRM programme and customer satisfaction
- Generating turnover to develop the profitability of the sales outlet
- Supporting the sale from A to Z and transforming it
- Knowing the procedures for checkouts, refunds, returns, etc.
- Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfaction
- Contributing to the achievement of objectives and the development of physical and omnichannel sales at the point of sale
- Carrying out non‑sales tasks to ensure a premium in‑store experience
- Participating in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)
- Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)
You are:
- Curious
- Self‑motivated
- Sensitive to CSR / affinity with the Petit Bateau brand and its values
- At ease with digital tools
- Dynamic and versatile
You enjoy:
- Working as part of a team and playing an active role in building and strengthening a cohesive group
- Developing and maintaining respectful and lasting quality relationships with customers
- Analysing results and proposing action plans
- Leading a team
- Working in a multi‑tasking environment
Permanent Contract - RETAIL SALES ASSISTANT 24h - Petit Bateau LONDON - Marylebone ! employer: Thegoodgoods
At Petit Bateau, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork in the heart of Marylebone, London. Our commitment to employee development is reflected in our clear career paths, extensive training opportunities, and a focus on sustainability, making us a meaningful choice for those looking to grow within a brand that values quality and environmental responsibility. Join us to be part of a passionate team dedicated to delivering an outstanding customer experience while embodying our core values of freedom, quality, and durability.
StudySmarter Expert Advice🤫
We think this is how you could land Permanent Contract - RETAIL SALES ASSISTANT 24h - Petit Bateau LONDON - Marylebone !
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Petit Bateau's history, values, and commitment to sustainability. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd meet customer expectations and handle various situations. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what it’s really like to work there. Plus, they might even give you a heads-up on job openings!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Petit Bateau family. Let’s get you that job!
We think you need these skills to ace Permanent Contract - RETAIL SALES ASSISTANT 24h - Petit Bateau LONDON - Marylebone !
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Petit Bateau shine through! Share why you resonate with our values of freedom, quality, and sustainability. We want to see how you connect with our mission to connect children to nature.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your retail experience and any skills that align with the responsibilities mentioned in the job description. We appreciate when candidates take the time to show us they’re a perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experiences and motivations without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Petit Bateau. We can’t wait to hear from you!
How to prepare for a job interview at Thegoodgoods
✨Know the Brand Inside Out
Before your interview, dive deep into Petit Bateau's history, values, and commitments. Understand their motto of 'Freedom, Quality, Durability' and how it reflects in their products. This knowledge will help you connect with the brand during the interview and show your genuine interest.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, customer experience is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to advise customers and meet their expectations, as this aligns perfectly with what Petit Bateau is looking for.
✨Demonstrate Your Team Spirit
Petit Bateau values teamwork, so be ready to discuss how you've contributed to a team in previous roles. Share specific instances where you collaborated with others to achieve a common goal, and emphasise your ability to build strong relationships with colleagues and customers alike.
✨Be Ready to Discuss Sustainability
With Petit Bateau's commitment to sustainability, it's important to express your awareness and sensitivity towards CSR initiatives. Think about how you can contribute to their mission of connecting children to nature and be prepared to share your thoughts on sustainable practices in retail.
