At a Glance
- Tasks: Engage customers, drive sales, and ensure a premium in-store experience.
- Company: Join Petit Bateau, a beloved brand with over 130 years of heritage.
- Benefits: Clear career path, training opportunities, and a focus on employee experience.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that connects children to nature through sustainable fashion.
- Qualifications: Curious, self-motivated, and passionate about customer service and sustainability.
The predicted salary is between 20000 - 25000 £ per year.
Petit Bateau is the brand that has accompanied all generations for over 130 years. ‘Freedom, Quality, Durability’ is the motto of the 2,800 employees who work to ensure its worldwide success. Founded in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and the expertise that goes into creating clothes that stand the test of time. Petit Bateau embodies a mischievous and joyful spirit, through clothes that let you unleash your creativity and your desire to move. Because the brand's mission is to Connect Children to Nature, it is committed to being more sustainable. To achieve this mission, the brand has made 10 strong commitments to help transform the textile industry towards greater well‑being and respect for the environment. Petit Bateau has over 400 shops in France and abroad. Our Retail teams are driven by strong commitments (CSR, digital, etc.), with the constant aim of offering the best customer experience.
Joining Petit Bateau means being able to take advantage of a development path that allows you to have a clear career path through an HR policy focused on the employee experience (training, cross‑functional missions, mobility). As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You'll be responsible for sales from A to Z (from reception to collection/leave‑taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non‑sales tasks needed to keep the store running smoothly.
Your main activities will be as follows:
- Advising customers to meet 100% of their expectations
- Embodying and communicating the brand's history, values and commitments
- Make personalised suggestions for products and services with the right technical arguments according to the needs identified
- Recruit and retain Petit Bateau customers through the CRM programme and customer satisfaction
- Generate turnover to develop the profitability of the sales outlet
- Support the sale from A to Z and transform it
- Know the procedures for checkouts, refunds, returns, etc.
- Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfaction
- Contribute to the achievement of objectives and the development of physical and omnichannel sales at the point of sale
- Carry out non‑sales tasks to ensure a premium in‑store experience
- Participate in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)
- Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)
You are:
- Curious
- Self‑motivated
- Sensitive to CSR / affinity with the Petit Bateau brand and its values
- At ease with digital tools
- Dynamic and versatile
You enjoy:
- Working as part of a team and playing an active role in building and strengthening a cohesive group
- Developing and maintaining respectful and lasting quality relationships with customers
- Analysing results and proposing action plans
- Leading a team
- Working in a multi‑tasking environment
Permanent Contract - RETAIL SALES ASSISTANT 24h - Petit Bateau LONDON - Marylebone ! in City of Westminster employer: Thegoodgoods
At Petit Bateau, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork in the heart of Marylebone, London. Our commitment to employee development is reflected in our clear career paths, extensive training opportunities, and a focus on sustainability, making us a rewarding place for those passionate about retail and customer experience. Join us to be part of a brand that not only values quality and durability but also strives to connect children to nature through responsible practices.
StudySmarter Expert Advice🤫
We think this is how you could land Permanent Contract - RETAIL SALES ASSISTANT 24h - Petit Bateau LONDON - Marylebone ! in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Petit Bateau's history, values, and commitments. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your sales pitch! Think about how you would advise customers and make personalised suggestions. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Petit Bateau family!
We think you need these skills to ace Permanent Contract - RETAIL SALES ASSISTANT 24h - Petit Bateau LONDON - Marylebone ! in City of Westminster
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Petit Bateau shine through! Share why you resonate with our values of freedom, quality, and sustainability. We want to see how you connect with our mission to connect children to nature.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your retail experience and any skills that align with the responsibilities mentioned in the job description. We appreciate when candidates take the time to show us they’re a perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experiences and skills without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Thegoodgoods
✨Know the Brand Inside Out
Before your interview, dive deep into Petit Bateau's history, values, and commitments. Understanding their motto of 'Freedom, Quality, Durability' will help you connect with the brand's spirit and show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, you'll be the face of the brand. Prepare examples of how you've successfully met customer expectations in the past. Think about times when you went above and beyond to create a memorable experience for customers.
✨Demonstrate Your Team Spirit
Petit Bateau values teamwork, so be ready to discuss how you contribute to a cohesive group. Share experiences where you collaborated with others to achieve a common goal, highlighting your ability to support and motivate your teammates.
✨Be Ready to Discuss Sustainability
With Petit Bateau's commitment to sustainability, it's crucial to express your understanding of CSR (Corporate Social Responsibility). Think about how you can contribute to their mission of connecting children to nature and improving the textile industry’s impact on the environment.
