At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues for staff.
- Company: Join thefutureworks at Coventry University Scarborough Campus.
- Benefits: Gain hands-on experience with training and support in a friendly environment.
- Other info: Temp to perm role with a supportive team and growth opportunities.
- Why this job: Kickstart your IT career while helping others solve tech problems.
- Qualifications: Passion for technology and good communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
thefutureworks are excited to offer an opportunity for someone looking to start or grow a career in IT support. This role is based in Scarborough at Coventry University Scarborough Campus and would suit someone with a passion for technology, good people skills, and a willingness to learn. Training and support will be provided to help you develop in the role.
As an Entry Level IT Support Technician, you'll be part of a team helping staff with their everyday technology issues. You'll provide first-line technical support, assisting users with computers, laptops and other devices to keep everything running smoothly.
What you'll be doing:
- Responding to IT support requests and helping users resolve issues in person when they cannot be fixed remotely
- Assisting staff with common technology problems
- Troubleshooting hardware and software issues on computers, laptops, and other devices
- Helping with basic diagnostics, repairs, and upgrades on desktops, laptops, tablets, and mobile devices
- Learning from experienced colleagues while developing your IT support skills
About you:
- An interest in IT, technology, and problem solving
- Basic familiarity with computers, laptops, or mobile devices
- A logical approach to figuring out technical problems
- Friendly and confident communication skills when helping others face-to-face
- Willingness to learn and develop new technical skills
This is a great opportunity for someone starting out in IT who enjoys helping people and wants to gain hands-on experience in a supportive environment.
Additional information:
- Hours: 08:30 - 17:00 Monday to Friday with one hour lunch
- Location: Scarborough YO11 2JW
- Temp to Perm opportunity
At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process. Each application is reviewed with care and attention to your unique experience, skills, and achievements. If your application is shortlisted, a friendly member of our team will be in touch within 48 hours.
Entry Level IT Support Technician in Scarborough employer: thefutureworks
At thefutureworks, we pride ourselves on being an excellent employer by fostering a supportive and inclusive work culture that prioritises employee growth and development. Located at the vibrant Coventry University Scarborough Campus, our Entry Level IT Support Technician role offers hands-on experience in a collaborative environment, with comprehensive training and mentorship from experienced colleagues. Join us to kickstart your IT career while making a meaningful impact by helping others with their technology needs.
StudySmarter Expert Advice🤫
We think this is how you could land Entry Level IT Support Technician in Scarborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know of openings or can give you a heads-up about opportunities at their workplace.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online resources can help you feel more confident. Remember, it’s all about showcasing your passion for technology and your eagerness to learn.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that entry-level IT support role. Plus, it’s a great way to show your commitment to joining our team!
We think you need these skills to ace Entry Level IT Support Technician in Scarborough
Some tips for your application 🫡
Show Your Passion for IT:Let us see your enthusiasm for technology in your application! Mention any relevant experiences or projects that highlight your interest in IT and problem-solving. This will help us understand why you're excited about this role.
Highlight Your People Skills:Since you'll be helping staff with their tech issues, it's important to showcase your communication skills. Share examples of how you've successfully assisted others in the past, whether in a work setting or just helping friends and family.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless necessary. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website:Make sure to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at thefutureworks
✨Know Your Tech Basics
Brush up on your knowledge of common hardware and software issues. Be ready to discuss how you would troubleshoot problems with computers, laptops, and mobile devices. This shows your passion for technology and your willingness to learn.
✨Show Off Your People Skills
Since this role involves helping staff face-to-face, practice your communication skills. Think about how you can explain technical issues in simple terms. A friendly and confident approach will make a great impression!
✨Prepare for Common Scenarios
Think of some typical IT support scenarios you might encounter. Prepare answers on how you would handle them, focusing on your logical problem-solving skills. This will demonstrate your readiness for the role.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team or the training process. This shows your enthusiasm for the position and your eagerness to learn and grow within the company.
