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- Tasks: Coordinate and schedule planned maintenance visits while ensuring excellent customer service.
- Company: Join a busy and growing team in Coventry with long-term stability.
- Benefits: Temp-to-perm opportunity, supportive environment, and career development.
- Why this job: Be the key player in delivering smooth operational services and enhancing customer satisfaction.
- Qualifications: Previous admin experience, strong organisational skills, and confident IT abilities.
- Other info: Proactive and positive team-focused culture with opportunities for growth.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting on behalf of our client for a Pre-Planned Maintenance (PPM) Administrator to join their busy and growing team in Coventry. This is an excellent temp-to-perm opportunity, offering long-term stability for the right candidate. This role is ideal for someone highly organised, proactive, and confident managing multiple tasks within a fast-paced service environment.
The Role
As a PPM Administrator, you will play a key role in coordinating and scheduling planned maintenance visits, ensuring excellent customer service and smooth operational delivery.
Key Responsibilities
- Schedule and coordinate all planned maintenance visits in line with service contracts
- Liaise with engineers, customers, and internal teams to ensure efficient booking of works
- Monitor maintenance schedules and ensure deadlines are met
- Act as the main point of contact for customer queries regarding planned maintenance
- Provide clear and professional communication before and after service visits
- Maintain accurate records, reports, and compliance documentation
- Update internal systems with job progress, outcomes, and follow-up actions
- Support the wider service team with general administrative duties
What We're Looking For
Essential:
- Previous administrative experience (ideally within service, engineering, or maintenance sectors)
- Strong organisational and time management skills
- Excellent communication and customer service abilities
- High attention to detail and problem-solving skills
- Confident IT skills, including Excel (pivot tables, lookups, filtering)
- Ability to work both independently and as part of a team
Desirable:
- Experience using scheduling or service management systems
- Understanding of maintenance processes or engineering terminology
Personal Attributes
- Proactive, reliable, and able to take ownership of tasks
- Calm under pressure with strong prioritisation skills
- Positive and team-focused attitude
- Professional and customer-focused approach
What's on Offer
- Temp-to-perm opportunity with long-term prospects
- Supportive and friendly working environment
- Opportunity to develop within a growing organisation
Pre-Planned Maintenance Administrator in London employer: thefutureworks
Contact Detail:
thefutureworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Planned Maintenance Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Pre-Planned Maintenance Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience, especially in service or maintenance sectors. We want to see how your skills match the role of a PPM Administrator, so don’t be shy about showcasing your organisational and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive attitude and how you handle multiple tasks in a fast-paced environment. Remember, we love a positive and team-focused approach!
Show Off Your IT Skills: Since the role requires confident IT skills, especially with Excel, make sure to mention any relevant experience you have. If you’ve used pivot tables or lookups, let us know! It’s all about showing that you can handle the technical side of things.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic temp-to-perm opportunity. Don’t miss out on the chance to join our supportive and friendly team!
How to prepare for a job interview at thefutureworks
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a PPM Administrator. Brush up on your knowledge of scheduling and maintenance processes, as well as any relevant engineering terminology. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure deadlines are met, especially in a fast-paced environment.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and professionally. Think about how you would handle customer queries or liaise with engineers and internal teams, and be prepared to demonstrate your customer service skills during the interview.
✨Get Comfortable with IT
Since confident IT skills are essential, especially with Excel, brush up on your abilities with pivot tables, lookups, and filtering. If you have experience with scheduling or service management systems, be ready to discuss that too. Showing your tech-savviness can really set you apart!