At a Glance
- Tasks: Manage sales inquiries, build customer relationships, and support the sales team.
- Company: Join a growing business in Coventry with a vibrant team culture.
- Benefits: Enjoy 26 days holiday, pension contributions, and healthcare cash plans.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
We're recruiting for a proactive Internal Sales Customer Service Co-ordinator to join a growing business in Coventry. This role combines inbound/outbound sales, account management, and customer service, supporting both customers and the external sales team.
Key Duties:
- Handle inbound enquiries and generate new business
- Proactively contact customers and follow up quotations
- Upsell/cross-sell to maximise revenue
- Process orders and maintain CRM records
- Build strong customer relationships and resolve queries
- Support external sales team and meet sales targets
About You:
- Experience in internal sales, customer service, or telesales
- Strong communication and organisational skills
- Proactive, target-driven, and customer-focused
- Confident using CRM systems and Microsoft Office
Benefits:
- 26 days holiday + bank holidays
- Pension up to 10.5%
- Healthcare cash plan
- Life assurance (3x salary)
Internal Sales & Customer Services Co-ordinator employer: thefutureworks
thefutureworks is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation thrives. With 26 days of holiday, a company vehicle, and a commitment to professional development, employees are empowered to enhance their skills while contributing to impactful training initiatives in the construction and engineering sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Customer Services Co-ordinator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales & Customer Services Co-ordinator at thefutureworks, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including thefutureworks. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales & Customer Services Co-ordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales & Customer Services Co-ordinator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for thefutureworks:When writing your cover letter, make sure to tailor your message specifically for thefutureworks. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at thefutureworks
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show thefutureworks that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show thefutureworks that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with thefutureworks’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
