Internal Sales & Customer Service Co-ordinator Coventry (On-site) Mon-Fri, 08:45-16:45 (45 min lunch) £32,000 - £35,000We're recruiting for a proactive Internal Sales & Customer Service Co-ordinator to join a growing business in Coventry. This role combines inbound/outbound sales, account management, and customer service, supporting both customers and the external sales team.Key Duties:* Handle inbound enquiries and generate new business* Proactively contact customers and follow up quotations* Upsell/cross-sell to maximise revenue* Process orders and maintain CRM records* Build strong customer relationships and resolve queries* Support external sales team and meet sales targetsAbout You:* Experience in internal sales, customer service, or telesales* Strong communication and organisational skills* Proactive, target-driven, and customer-focused* Confident using CRM systems and Microsoft OfficeBenefits:* 26 days holiday + bank holidays* Pension up to 10.5%* Healthcare cash plan* Life assurance (3x salary)
