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- Tasks: Coordinate and schedule planned maintenance visits while ensuring excellent customer service.
- Company: Join a busy and growing team in Coventry with long-term stability.
- Benefits: Temp-to-perm opportunity, supportive environment, and career development.
- Other info: Proactive and positive attitude required; great for those who thrive under pressure.
- Why this job: Be the key contact for customers and make a real impact in a fast-paced setting.
- Qualifications: Previous admin experience, strong organisational skills, and confident IT abilities.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting on behalf of our client for a Pre-Planned Maintenance (PPM) Administrator to join their busy and growing team in Coventry. This is an excellent temp-to-perm opportunity, offering long-term stability for the right candidate. This role is ideal for someone highly organised, proactive, and confident managing multiple tasks within a fast-paced service environment.
The Role
As a PPM Administrator, you will play a key role in coordinating and scheduling planned maintenance visits, ensuring excellent customer service and smooth operational delivery.
Key Responsibilities
- Schedule and coordinate all planned maintenance visits in line with service contracts
- Liaise with engineers, customers, and internal teams to ensure efficient booking of works
- Monitor maintenance schedules and ensure deadlines are met
- Act as the main point of contact for customer queries regarding planned maintenance
- Provide clear and professional communication before and after service visits
- Maintain accurate records, reports, and compliance documentation
- Update internal systems with job progress, outcomes, and follow-up actions
- Support the wider service team with general administrative duties
What We're Looking For
Essential:
- Previous administrative experience (ideally within service, engineering, or maintenance sectors)
- Strong organisational and time management skills
- Excellent communication and customer service abilities
- High attention to detail and problem-solving skills
- Confident IT skills, including Excel (pivot tables, lookups, filtering)
- Ability to work both independently and as part of a team
Desirable:
- Experience using scheduling or service management systems
- Understanding of maintenance processes or engineering terminology
Personal Attributes
- Proactive, reliable, and able to take ownership of tasks
- Calm under pressure with strong prioritisation skills
- Positive and team-focused attitude
- Professional and customer-focused approach
What's on Offer
- Temp-to-perm opportunity with long-term prospects
- Supportive and friendly working environment
- Opportunity to develop within a growing organisation
Pre-Planned Maintenance Administrator in England employer: thefutureworks
Contact Detail:
thefutureworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Planned Maintenance Administrator in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how your skills as a PPM Administrator can help them achieve their goals. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a PPM Administrator, you'll need to liaise with various teams and customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Pre-Planned Maintenance Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience, especially in service or maintenance sectors. We want to see how your skills match the role, so don’t be shy about showcasing your organisational and time management abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the PPM Administrator role. Mention your proactive attitude and how you handle multiple tasks in a fast-paced environment – we love that kind of energy!
Show Off Your IT Skills: Since confident IT skills are essential, make sure to mention your experience with Excel and any scheduling systems you’ve used. If you’ve got experience with pivot tables or lookups, let us know – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic temp-to-perm opportunity. Don’t miss out on joining our supportive team!
How to prepare for a job interview at thefutureworks
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a PPM Administrator. Brush up on your knowledge of scheduling and maintenance processes, as well as any relevant engineering terminology. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure deadlines are met, especially in a fast-paced environment.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and professionally. You might even want to role-play potential customer queries with a friend to get comfortable with responding effectively and maintaining a positive attitude.
✨Demonstrate IT Proficiency
Familiarise yourself with Excel functions like pivot tables and lookups, as these skills are essential for the role. If you have experience with scheduling or service management systems, be prepared to discuss how you've used them in previous roles to streamline processes.