At a Glance
- Tasks: Engage customers and create a vibrant store atmosphere while supporting your team.
- Company: Join Urban Outfitters, a brand that values creativity and community.
- Benefits: Enjoy up to 40% off, flexible leave, and health support.
- Other info: Diverse workplace with opportunities for growth and development.
- Why this job: Be part of a fun team and make a real impact in retail.
- Qualifications: Retail experience is a plus, but passion for the brand matters more.
The predicted salary is between 20000 - 25000 £ per year.
- Part Time
- Department Manager
Description: This position is located at Unit 200 The Friary Centre North St, Guildford, GU14YT United Kingdom.
Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy.
To uphold the Urban Outfitters “Peers Training Peers” philosophy.
- What You’ll Be Doing
- People
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
- Teamwork & Communication
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
- Operations
- Demonstrate proficiency in job knowledge (i. e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i. e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
- What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- The Perks
- Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
- Employee Discounts
- Up to 40% employee discount at all URBN Brands
- Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion.
We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.
We base all our employment decisions on merit, job requirements and business needs.
- Department Manager Applications closing date: 31/07/2026
- Full Time
- Department Manager
Description: The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention.
To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer.
Ensure appropriate feedback and guidance is given in order to execute employee development.
To assist senior management with all general store operations that falls within their sphere of responsibility.
Participate in building community relationships that directly reflect the Urban culture.
To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.
- What You’ll Be Doing
- People
- Recruit, motivate, develop and lead a store team
- Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions)
- Recognise and develop talented individuals for advancement and growth within the organisation
- Uphold Company standards and act as a positive role model to others
- Leadership & Communication
- Inspire, motivate and encouraging teamwork among the team • Conduct productive daily meetings to ensure that goals are met
- Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions
- Possess excellent communication skills in both written and verbal form
- Managing the Environment
- Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment
- Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management
- Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards
- Operations
- Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
- Achieve the store stock loss goals by overseeing adherence to loss prevention practices
- Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents
- Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards
- Understand and interpret current fashion trends in local markets in order to generate creative solutions
- Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately
- Maximise departmental sales through analytical and creative management of merchandise from receipt to sales
- Utilise Company reports to react to trends and drive business
- Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i. e. media and local community
- Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends
- Demonstrate entrepreneurial skills to achieve and exceed store targets
- What You’ll Need
- Experience in a management role working in a fast paced, high volume fashion retail environment
- Demonstrates strong operational skills • An understanding of the Urban Outfitters culture and its appeal to the local market
- Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business
- The Perks
- Work Life Balance
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships • Private Medical Insurance for eligible employees
- Employee Discounts
- Up to 40% employee discount at all URBN Brands
- Travel
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
- #J-18808-Ljbffr
Sales Associate Applications closing date: 18/07/2026 in Guildford employer: Thefriaryguildford
The Fragrance Shop Guildford is an excellent employer that fosters a vibrant and supportive work culture, perfect for those passionate about fragrances and sales. With flexible hours and comprehensive training provided, employees have ample opportunities for personal growth and development in a dynamic retail environment. Join us to be part of a team that values enthusiasm and dedication, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate Applications closing date: 18/07/2026 in Guildford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Thefriaryguildford, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Associate Applications closing date: 18/07/2026 in Guildford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Thefriaryguildford that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Thefriaryguildford will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Thefriaryguildford and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Thefriaryguildford
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Thefriaryguildford, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Thefriaryguildford!
