Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for tenant relations and ensure smooth operations at our retail centre.
- Company: Join The Friary Guildford, a vibrant retail hub in the heart of Guildford.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for growth.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Join a supportive team and gain valuable experience in facilities management.
The predicted salary is between 28800 - 43200 £ per year.
The property is a medium retail premises located in Guildford. The successful candidate will be part of a site team of three and will be an essential asset to the property, colleagues, clients and occupiers.
Key Responsibilities:
- People: Act as main point of contact for tenant and customer liaison. Ensure that feedback is logged and directed to the appropriate person within the Centre Management team. Track all feedback to ensure closure. Escalate any issues to the Centre Manager. Create an effective, engaging, and efficient communication programme to include quarterly retailer briefings, tenants’ meetings, handbook, and regular updates through newsletters and in-centre app. Implement centre retailer and owner satisfaction surveys, managing results and detailing an improvement strategy to ensure year on year improvement. Answer telephone, ensuring that all queries are dealt with or passed onto the relevant person and greet visitors to the management suite in a welcoming and professional manner. Collate and process expenses on behalf of the Centre Manager. Be point of contact for any IT issues for the Centre Manager’s team. Responsible for the distribution of any updates to policies and procedures to the relevant teams. Take minutes for any meetings in order to support the centre management team. Order any stationary as and when required, e.g. Business Cards, IT Equipment etc.
- Commerciality: Collate specific and meaningful anecdotal information on retailer performance to help establish the sustainability of individual retailers and category groups, aligning findings to the turnover reports. Keep the wider business and leasing teams abreast of retailer performance & footfall. Support the Centre Manager with regards to the preparation of business/asset plans. Support the Centre Manager / Operations Manager with the required admin support to successfully manage the relationship with key service partners including monitoring performance by KPIs, Elogbooks etc.
- Quality Control: Assist with any changes to processes/procedures and ensure they are distributed accordingly.
- Compliance: Assist with monitoring and maintaining centre compliance to CBRE standard policies and procedures. Maintain records of accidents/incidents and ensure that reporting procedures are followed. Assist with the end-to-end coordination of the CBRE permits and permissions system for all contractors. This includes compiling all Health & Safety documentation, initial review of documentation, scheduling of works, monitoring of works, tracking insurance levels and expiry dates, filing control and close out reviews. To support environmental management initiatives for the centre, in compliance with CBRE/client policies.
- Other: Manage the petty cash for the centre, ensuring the correct process is followed at all times. Raise purchase orders for all centre expenditure and approve invoices for payment in line with procedure. Distribute post. Arrange any travel requirements for the centre management team as and when required. Administer lost property ensuring the correct process is followed. Facilitate unit (vacant or occupied) inspection for leasing purposes. Support the duty management function as a member of the management team as required. Any other duties as directed by your Manager in accordance with the needs of the business.
Centre Coordinator Applications closing date: 28/02/2026 in Guildford employer: Thefriaryguildford
Contact Detail:
Thefriaryguildford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Coordinator Applications closing date: 28/02/2026 in Guildford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at The Friary Guildford. You never know who might give you the inside scoop or even refer you for the Centre Coordinator role!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes The Friary Guildford tick and think about how your skills can contribute to their success. We want to see you shine, so practice common interview questions and have some thoughtful queries ready to show your interest!
✨Tip Number 3
Showcase your communication skills! As a Centre Coordinator, you'll be the main point of contact for tenants and customers. During interviews, share examples of how you've effectively communicated in past roles. This will demonstrate that you’re the right fit for keeping everyone informed and happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at The Friary Guildford. So, get your application in and let’s make this happen!
We think you need these skills to ace Centre Coordinator Applications closing date: 28/02/2026 in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Centre Coordinator role. Highlight your relevant experience in facilities management and communication skills, as these are key for the position.
Showcase Your People Skills: Since you'll be the main point of contact for tenants and customers, it's crucial to demonstrate your ability to engage with people. Share examples of how you've successfully managed relationships or resolved issues in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out, and ensure your language is professional yet approachable.
Apply Through Our Website: We encourage you to submit your application through our website. This way, we can easily track your application and ensure it reaches the right team. Plus, it shows you're keen on joining us at StudySmarter!
How to prepare for a job interview at Thefriaryguildford
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Centre Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as tenant liaison and compliance monitoring. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experiences that relate to the key responsibilities of the role. For instance, if you've managed communication programmes or handled customer feedback, be ready to share those stories. This will illustrate your skills and how they align with what the company is looking for.
✨Show Your People Skills
As a Centre Coordinator, you'll be the main point of contact for tenants and customers. During the interview, highlight your interpersonal skills and ability to build relationships. Share examples of how you've effectively communicated with diverse groups and resolved conflicts, as this will be crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the centre currently faces, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
